Sales Account Manager and Marketing Coordinator
Faqra catering
Total years of experience :18 years, 4 Months
• Prepared menu's quotations and send them to clients, Followed up with clients and closed deals.
• Collected clients' feedback.
• Assisted with the clients in the tasting sessions and meetings (and e-meetings).
• Identified and target new clients through various channels, including cold calling, networking events, and referrals.
• Conducted detailed needs analysis and propose customized catering solutions to meet clients' requirements.
• Collaborated with the operations team to ensure seamless execution of events, including menu planning, logistics, and on-site coordination.
• Collected contents for Social Media purposes.
• Liaise with the social media agency and approve on the monthly calendar contents.
• Prepared presentations to the clients on PowerPoint.
• Created recruitment posts on Canva and posted them on Instagram, Facebook, and LinkedIn.
• Created seasonal menu on Canva, posted and boosted them on Social Media pages.
▪ Organized and updated schedules for the GM.
▪ Maintained clients’ correspondence and emails.
▪ Filled the application forms (immigration, citizenship, tourism, super visa, spousal sponsorships, etc.…).
▪ Collected documents and info from clients.
▪ Invoiced.
▪ Organized and updated meetings and e-meetings for the CEO.
▪ Booked Flights and hotel accommodations and applied for different types of visas.
▪ Handled recruitment job posts and HR tasks.
▪ Prepared social media calendar and posting, coordinated with the web developer to enhance the website.
▪ Ordered office supplies, kept employees’ files up to date.
▪ Maintained the office condition and arrange necessary repairs.
▪ Checked and responded to the GM and the director of operations emails to facilitate communication and enhance business processes.
▪ Organized and updated schedules for the GM and the Director of Operations.
▪ Handled travel arrangements for meeting and event planning for the GM and the Director of Operations.
▪ Coordinated with the contacts abroad and the appropriate colleagues to handle shipments related to abroad events.
▪ Liaised with VIP clients' executive assistants, coordinators and managing directors abroad to organize events, such as the Royal families in the Gulf Region, Africa, and Greece...
▪ Managed diaries and organized meetings / e-meeting for the GM and the director of operations.
▪ Compiled and prepared reports, presentations, and correspondence.
▪ Generated and sent quotations to clients, followed up.
▪ Called the clients to take their feedback once the invitation is over.
▪ Trained new administrative and sales executives.
▪ Issued invoices statement of accounts.
▪ Sent memos to colleagues announcing out of stock items, new prices, new items for sale, Holidays.
▪ In charge of minutes of meeting reports.
▪ updated sales list and prices.
▪ Interviewed candidates.
▪ Participated in HR related meetings.
▪ Coordinated with managers and directors.
▪ Solved staff related problems.
▪ Created HR files such as contracts, job descriptions, leave forms, salary certificates, and employment letters.
▪ Worked on Staff leave forms (annual leave, sick leave).
▪ Handled flight bookings for staff and hotel accommodation abroad.
Interviewing candidates.
Participating in related HR meetings.
Coordinating with the managers.
Solving staff related problems.
Creating HR files, contracts, job description, vacations, sick leave forms…
Building teamwork between the employees and the staff.
Zed Company Lebanon
Interviewing mentally ill patients, analyzing and diagnosing their cases (such as phobia, paranoia, schizophrenia…).
Coordinating HR related documentation, such as contracts, salary certificate, letters, warnings, recommendation letters, sick and vacation leaves…
•Handling flight tickets, accommodation and transportation.
•Handling HR files.