Institutional Effectiveness Coordinator
American University In Dubai
Total years of experience :25 years, 3 Months
➢ Serve as a liaison with all academic and administrative units
➢ Assist in monitoring accreditation compliance reporting and timelines
➢ Coordinate the administration of the General Education Exit Exam
➢ Assist in the preparation and review of accreditation reports and requirements
➢ Assist in data management, reporting, research projects, and survey development
➢ Coordinate planning for program outcome assessment plans
➢ Coordinate the development of institutional effectiveness publications, and data dashboard
➢ Assist in coordinating dissemination of data to internal and external stakeholders
Serve as a member of the “Industry Engagement, Student Employability, Internships and Advisory Boards” committee
➢ Acquire new businesses, build and maintain the clients portfolio
➢ Develop and manage recruiting services quality
➢ Manage daily recruitment operations
➢ Provide career coaching and guidance to job seekers.
➢ Provide talent and team analysis and coaching pertaining to learning and development, succession planning, career planning, talent acquisition, engagement and organizational restructuring
Managed the overseas and local recruitment of all levels
Recruited two Senior Executives within 6 months
Streamlined the Recruitment processes and procedures
Reviewed and amended the recruitment and training policies
Reviewed and amended the online orientation session for the new comers
Produced the succession planning and development for senior management
Trained and coached the recruitment team to improve their performance and selection skills
Managed the overseas and local recruitment of JAM group of companies
Successfully recruited 2 Senior Executives within 6 months
Reviewed and updated recruitment and training policies and procedures
Worked closely with the IT team to launch the E-recruitment project
Reviewed and amended the online orientation presentation for New comers
Produced the succession planning presentation for senior management
Coached and trained the recruitment team to boost their performance
Monitored and improved the section's KPIs
➢ Developed and revised recruitment and training policies and procedures and streamlined the unit processes and workflow.
➢ Maintained effective recruitment cycle by recruiting the best talents in the market in a timely and efficient manner. This included: supervision of sourcing, interviewing and selecting applicants, mobilisation, visa coordination and on-boarding of selected applicants.
➢ Developed and maintained manpower planning reports and provided guidance to departments in formulating organization structures and job titles.
➢ Conducted job analysis and formulated 200 job descriptions for all companies departments and subsidiaries such as ARTV, ARRadio, ARStudios, ARTheatre, ARPrinting Press, AR Productions, AR Magazine, AR advertising and marketing, etc….
➢ Planned, provided and monitored organizational learning and development along with line managers and training providers including implementation of an e-learning system, in-house training, on job training, etc….
➢ Planned and organized open days, summer internship and training for local graduates as part of Qatarization plans in coordination with local universities.
➢ Coordinated the participation of the company in various Career Fairs such as Qatar Career Fair.
➢ Supervised the daily work of 3 HR coordinators and provide them with guidance, coaching and on job training when needed.
➢ Prepared the yearly business plan of the unit.
➢ Engaged in other HR projects as requested by management such as organizational chart design, job evaluation, HR system implementation
➢ Engaged in recruitment activities for UDC and its newly established subsidiaries including Screening, sourcing, short-listing, Interviewing, testing and assessing applicants based on job requirements needs, organizational fit by creating ads, using search engines, referrals, internal recruitment and/or recruiting agencies, and conducting structured and behavioral interviews.
➢ Supervised the coordination of immigration paperwork, mobilization and incumbents’ on boarding.
➢ Advised Line Managers on recruitment and HR related issues such as creation and update of org charts, job descriptions, manpower planning, qatarization.
➢ Represented UDC by attending career fairs such as Qatar Career Fair, universities open days, meetings with Ministry of Labor (MOL) to promote and enhance qatarization.
➢ Planned, coordinated and monitored Qatari fresh graduates’ summer internship in different departments across the company.
➢ Participate in company and departmental manpower planning as per company policies and supervised the maintenance of the manpower planning report.
➢ Engaged in reviewing and updating the recruitment policies.
➢ Designed, updated and streamlined the recruitment processes, flowchart and forms i.e. developed panel structured interviews process, questionnaires and tests, reference checks forms, job offers letters and information, on-boarding information.
➢ Supervised and prepared weekly, monthly and annual reports as requested by Head of HR section, using Excel and Oracle.
➢ Conducted induction/orientation sessions for new employees when required.
➢ Supervised the daily activities of 2 recruitment coordinators
➢ Assisted and advised employees in their HR related queries
➢ Participated in conducting bi-weekly orientation sessions for new comers.
➢ Coordinated new arrivals with different departments and with SNC HR office in Canada to ensure a smooth mobilization and demobilization of expatriates to and from Canada.
➢ Conducted preliminary phone interviews with potential candidates and prepared candidates’ summary reports to discuss them with Hiring Managers.
➢ Communicated to selected candidates SNC employment conditions and answer their queries
➢ Replaced HR Manager and/or HR lead in their absence.
➢ Assigned on the power plant project (annex project to EMAL) to assist the Administration Manager in HR related functions.
➢ Handled banks requirements related to recruitment (Liaise with hiring managers and negotiate job offers on behalf of applicants)
➢ Head hunted bankers for middle and senior level positions from different part of the world with emphasis on the GCC and ME markets.
➢ Conducted recruitment researches (mapping) about banks and financial institutions in the GCC and ME region.
➢ Handled non banking accounts. i.e.: Al Hamrani Group, distributors of Nissan in KSA.
➢ Visited clients to promote MPlus services and maintained good relations with them
➢ Handled clients requirements and suggested salary scales and job descriptions when required
➢ Negotiated salaries on behalf of candidates
➢ Screened, interviewed and assessed candidates for positions in different fields and industries for companies located in the ME region.
➢ Coached and advised candidates in determining the right position that best suits their experience and skills
