مايا Al-hussein

Executive Support: Managed and organized the daily schedule,
tasks, and administrative needs of the Director.
Client Communication Management : Handled all WhatsApp and
messaging communications with current subscribers, ensuring timely
and professional responses.
Customer Onboarding : Welcomed new clients and guided them
through the registration process and service offerings.

Managed front desk operations and executive reception duties. Coordinated corporate events and customer relations while ensuring professional communication and administrative support. Assisted in organizing schedules, handling inquiries, and maintaining high service standards.

Managed front desk operations and executive reception duties. Coordinated corporate events and customer relations while ensuring professional communication and administrative support. Assisted in organizing schedules, handling inquiries, and maintaining high service standards.

Conduct an online conversation through Ooredoo AVAIA platform.
To conduct an online assistant service for multiple scope like
Customer Complains, purchase order, creating trouble tickets. live chat agent customer care.

Welcomed and managed high-volume visitor traffic with
professionalism, ensuring a positive first impression for clients and
guests.
Managed all front-desk operations, including answering calls,
emails, and routing inquiries to the appropriate departments
efficiently.
Handled scheduling and calendar management for senior
executives, including internal/external meetings, travel
arrangements, and event coordination.
Maintained confidential files, records, and documents with strict
attention to accuracy and security.
Prepared reports, letters, and professional correspondence on
behalf of management using Microsoft Office tools.