مايا Basho

• Provide weekly psychotherapy sessions for beneficiaries focusing on complex trauma, grief, personality and mood disorders incorporating evidence based treatment approaches, primarily AEDP & Third Wave CBT
• Engage in Group and Individual supervision sessions on a weekly basis
• Create individualized treatment plans according to patient’s needs and circumstances

Mental Health and Psychosocial Support Officer
• Spearhead development of comprehensive technical tools and training packages, enhancing project implementation and
team capacity.
• Drive project success through targeted coaching and technical capacity building, focusing on mental health rehabilitation
for partners' staff.
• Orchestrate seamless collaboration with multidisciplinary teams and direct line managers, ensuring coordinated and
effective care delivery.
• Design and deliver high-impact capacity building sessions and Training of Trainers (ToT) programs for emergency response
teams, covering: Psychological First Aid (PFA), Caregiver support groups in emergencies, Trauma Focused PSS, emergency
response protocols, community awareness initiatives
• Lead development and implementation of evidence-based mental health policies and protocols within emergency response
and community-based projects.
• Provide supervision and mentorship to mental health providers, optimizing partner effectiveness and service quality.
• Contribute to project monitoring through data entry, comprehensive report writing, and data analysis.

• Provide individual and group therapy sessions for Internally Displaced Persons (IDPs), children, and caregivers.
• Conduct comprehensive psychological assessments and develop personalized treatment plans.
• Offer crisis intervention and mental health support in emergency situations.
• Collaborate with multidisciplinary teams to ensure coordinated care for clients.
• Provide psychoeducation to clients and their families about coping strategies and mental health issues.
• Conducting capacity building sessions to emergency team of Case workers and PSS facilitators
• Maintain accurate and confidential client records in compliance with professional standards and regulations.
• Contribute to the development and implementation of mental health policies and protocols within the emergency response context.

• Provide emotional and psychological support through a guided intervention based on evidence based Third wave therapeutic techniques to participants over the span of 5-8 weeks
• Attend weekly supervision meetings with the clinical supervisor to discuss cases
• Trained on how to conduct risk assessments to beneficiaries who report concerns about their safety whether suicidal ideation, gender based violence or child abuse.
• Conducting Capacity building and awareness sessions to local and international NGOs in the humanitarian field on topics such as PFA and mhGAP, self-care and suicide prevention.
• Support the project coordinator in Admin tasks and Data Entry
• Training and guiding interns during their tenure at Step-by-Step

• Conduct and observe intake sessions with beneficiaries entailing a diagnostic interview including different scales and assessments
• Provide weekly psychotherapy sessions for beneficiaries focusing on complex trauma, grief, personality and mood disorders incorporating evidence based treatment approaches, AEDP & Third Wave CBT
• Engage in weekly multidisciplinary meetings with different team members (psychiatrists, social worker, senior psychologists and psychiatric nurse) to ensure an effective and efficient service
• Engage in Group and Individual supervision sessions on a weekly basis
• Attend weekly Didactic seminars that are designed to include an engaging learning experience that aid our objectives and competencies in different areas on mental health and therapeutic treatment

Chief Operator (May 2023-December 2023)
• Took charge of the quality assurance umbrella, collaborating with supervisors to assess operators' performance and enhance overall caller satisfaction.
• Provide support, collegial mentorship, and constructive feedback to Lifeline operators.
• Attend bi-weekly meetings with Clinical Supervisors and Lifeline Manager
• Conducting Capacity building sessions to local and international NGOs in the humanitarian field
• Providing training to new operators joining the Lifeline
Lifeline Operator (October 2019-December 2023)
• Offer emotional and psychological support to callers in distress
• De-escalate suicide crisis.
• Develop action and safety plans with callers
• Conduct mental health and suicide risk assessments to assess level of distress and severity of suicidal ideations
• Attend monthly group or individual supervision meetings with clinical supervisor
• Sign-posting callers to needed services when asked
• Psychoeducation about mental health and suicide to different callers from different backgrounds