Maya Karaki

• Responsible for credit control for the ME, KSA & MISSA region (Maghreb, IRAN and Sub-Sahara region) for Medical and NEMA AND Libya region for Pharma (Janssen).
• Management of ME, KSA & MISSA AR - review all customer ledger accounts, sending customer statements of account on a monthly basis.
• Analyze customer ledger accounts for overdue and falling due invoices and contact customers to ensure payments are made, negotiating payment plans where necessary.
• Control of cash receipts and advising allocation details to SSC Prague on checking J&J Medical bank statement.
• Responsible for the issue of weekly, monthly AR reports as required for distribution to various stakeholders.
• Responsible for ensuring that Annual Credit Limit Review of all customers is completed to ensure security of payment for all Medical and Pharma business.
• Responsible for customer credit risk analysis and risk management
• Review credit hold orders and release if appropriate on request from Commercial/Customer Service teams.
• Working closely with Country managers for advisory services on customer behavior & historical trends alongside contracted financial terms.
• Work closely with commercial and legal department for recruiting new distributor and advise on payment terms and method to secure J&J AR.
• Supporting commercial team with new deals, customers & contracts being an advisory resource on client behavior / regional requirements.
• Involve with Tender team for any new Tender awarded.
• Supporting distributors to be a main contact with customer service & logistic team to resolve any disputes.
• Involve in quarterly and monthly report (DSO, hedging, AR revaluation, Volume discount, commission, Management fees accruals, Bad debt provision and AR report).
• Supporting team for Internal and external Audit and provide data as requested by Audit team.
• Work closely with our corporate treasury team (opening new bank account, SLA agreement, raising issues we faced with our local banks and find solution for it)
• Liaise with the banks for the new letter of credit, LC report, Bank guarantee, SBLC issued for Johnson & Johnson and for issuing performance Bond to our customers.
• Act as a contact person to make sure that all reports (monthly & quarterly) for finance and supply chain are reviewed and approved within the deadline.
• Accomplish all responsibilities in line with Johnson & Johnson compliance and integrity requirements.
• Support team when needed.
• Other duties as may deem it

•Responsible for credit control for the Middle East offices which require client contact and interaction with fee earners across all of the Middle East offices.
•Implement a structured approach to debt collection to drive a step change in financial hygiene in the Middle East offices.
•Interrogating all finance systems in order to prepare financial analysis that might include; variance analysis, profitability analysis, fee earner performance and aged debt analysis.
•Supporting the month end reporting process and assisting with monthly commentary.
•Responsibility for completing certain operational tasks required to be carried out locally & liaison with the UK and offshore teams.
•Continuous evaluation of local processes to identify efficiencies and process improvements.
•Play integral, role in supporting the management of lock-up and working capital in the offices to drive a step change in financial hygiene within the offices.
•Providing education, support and guidance to fee earners to promote financial awareness and discipline.
•Contributing to a strong internal control environment, promoting SRA accounts rules as best practice and work in conjunction with the wider finance team to proactively identify areas of weakness & any breach of SRA rules.
•Uploading of annual budgets and monthly forecasts into the Group’s planning system.
•Assist with the management of the year end audits from both local and group perspective, liaising with the UK and offshore service centres and external third party providers where applicable.
•Key point of liaison for the wider finance team on matters related to credit control and lockup for your offices.
•Conduct regular meetings with partners, associates and support staff to manage billing deadlines and financial hygiene.
•Resolve complex time recording, client account, disbursement, WIP accrual and billings issues including e-Billing.
•Building strong working relationships with partners, associates, support staff, offshore processing teams and regional and central finance teams
•Other duties as may deem it

·Handling GE Healthcare’s Diagnostic instruments for North West Africa Portfolio.
·Handling GE Healthcare’s Ultrasound for Middle East, Pakistan Turkey & Africa Portfolio
·Perform risk analysis procedures to assist in monitoring risk exposure
·Providing AR consultation services for clients
·Applying Cash payment and bank charges
·Working closely with client for advisory services on client behavior & historical trends and contract finance terms (credits & limits).
·Working closely with the Risk Team to analyze client backgrounds and associated region / country & client risks
·Act as the client’s AR consultant
·Bi-weekly and Monthly report reported to client.
•Involve in quarterly and monthly estimation/forecast, risk assessment and management reporting on collection and past dues.
•Ensure customer payments are made in compliance to Anti-Money Laundering (AML) and Financial Action Task Force (FATF) rules and regulations.
•Attend weekly review with LC coordinator to identify invoices covered by letter of credit and follow up on payment maturity dates.
•Accomplish all responsibilities in line with GE compliance and integrity requirements.

•Collection of delinquent accounts to recover monies owed to the company.
•Contacts and negotiates with debtor the most effectives method to secure payment and initiates appropriate collection action.
•Recommends/Assists compromise settlement agreements of uncollectible accounts.
•Keeping a track of payments received and collected.
•Preparation of collection reports.
•Input of payments received in the daily cash report.
•Recording cheques received and processing the same for bank deposit on dates specified.
•Preparing Reminder letter for the payments when its due date.
•Other duties as may deem it

Activation and Cancellation of International and Roaming phone lines, including new and substituted bank guarantees, Monitoring and control of International and Roaming phone lines, including production of daily, weekly and monthly reports, Generation of monthly report for expired guarantees, Management of the renewal of letters of bank guarantees process, Monitoring of the daily high usage report to prevent accumulation of unpaid amounts and preparation of the list of customers to whom text messages (SMS) should be sent, Provide customers with refunds of cash deposits upon cancellation of services, Discuss and resolve payment and banking-related issues of our customers with their respective banks, Letter of Bank Guarantee Reconciliation: Obtain annual confirmation from banks, Provide application support and respond to inquiries coming from the Service Center and Call Center, study refund cases for customers in case of system error or employee error.

•Credit Control & Collection Unit

•Accounting Unit