account executive
IDM/ CYBERIA WEB UNIT
Total des années d'expérience :10 years, 10 Mois
• Responsible for the accounts of clients domains and hosting (handling a roughly 300 clients) working hand in hand with clients in terms of consultancy and advice for providing the best solution regarding their online web presence(website design consultancy, web hosting consultancy) Providing plans for users social media profile boosting, in terms of suggesting posts and ads, social media marketing)
• After sales follow up with clients in terms of handling requests and troubleshooting customer queries with various departments, including accounting, System Engineering On hand experience in using Microsoft CRM / Microsoft Office tools.
• Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
• Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes.
• Entered and assigned new leads using CRM tools.