Debt Collector
Al Mansoori Specialized Engineering
مجموع سنوات الخبرة :15 years, 1 أشهر
Responsible for dealing with all aspects of a litigation focused debt recovery process and for managing
and assigned case load effectively in line with agreed client service levels.
* Process and review account adjustments, resolve client discrepancies and short payments.
* Responsible for monitoring and maintaining assigned accounts.
* Accountable for reducing delinquency for assigned accounts.
* Perform other assigned tasks and duties necessary to support the accounts receivable
department.
* Enlist the efforts of sales and senior management when necessary to accelerate the collection
process.
* Communicate and follow up effectively with sales department regarding customer accounts on
a timely basis.
* Establish and maintain effective and cooperative working relationships with dealers and sales.
* Advise debtors of the possible consequences of non-payment.
* Communicating with clients via telephone, emails,
* Secure timely payment from debtors
* Investigate claims of financial difficulties
* Make enquiries to trace the root causes for outstanding payments.
* Keep administrative records up to date
* Meet debtors and come up with solutions.
* Process monthly credit memos and the appropriate reporting.
* Reconcile customer disputes as they pertain to payment of outstanding balances that are due
* Participate in team planning meetings.
* Meet defined department goals and activity metrics
* Generate and updated financial statements (collection) for financial annual reports and Board
Meetings.
* Provide Administrative assistance to the CFO including attending meetings with shareholders
and suppliers.
* Draft letters, emails, and any other correspondences on daily basis in both English and Arabic
languages.
* Provide the administrative functions to the department, organizing, scheduling and minting
meetings.
* Respond to inquiries received via phone, mail, and/or email and appropriately routes them to
concerned employees.
* Draft, format, copy-edit, proof-read, and fact-check memos, reports, presentations,
spreadsheets, and other documents
.