Mayas Alzafari

Provided excellent customer service as the main receptionist.
Acted as the central point of contact for internal departments.
Maintained strong organizational and multitasking abilities.
Proficient in Microsoft Outlook, Word, and Excel.

• Welcomed clients professionally and ensured a positive customer experience.
• Managed showroom reception operations and customer inquiries efficiently.
• Coordinated communication between customers and sales departments.
• Maintained organized customer records and follow-up processes.
• Assisted in training newly hired reception staff and ensuring smooth front-desk
operations.

• Managed patient appointments and daily scheduling operations efficiently.
• Responded to phone calls and WhatsApp inquiries professionally.
• Provided excellent customer service while handling patient concerns calmly.
• Coordinated with medical staff and maintained accurate patient records.

Answered and managed incoming calls professionally.
Responded to WhatsApp inquiries with professionalism.
Handled patient complaints with patience and empathy.

• Handled inbound customer calls professionally and efficiently.
• Assisted clients with appointments, inquiries, and service information.
• Resolved customer concerns using effective communication skills.
• Maintained accurate customer records while coordinating with internal departments.