Customer Service Representative
TaskUs Phil Inc
Total years of experience :3 years, 1 Months
● Handled and resolved customer inquiries concerning billing issues efficiently.
Update customer profiles accurately to maintain correct contact and subscription
information.
● Carried out payment processing, managed subscription modifications, and dealt with
billing discrepancies meticulously.
● Composed clear and concise emails to address outstanding matters
promptly and provide customers with updates.
● Established trust and rapport by offering personalized and empathetic service, skillfully
managing difficult situations, and surpassing service standards.
On-the-job Training at the Maria Leoncia Acas Clinic in Vigan City. Outreach program with Rotary Club Vigan District
