WAITER
LAKWATSA RESTAURANT
Total years of experience :3 years, 3 Months
Professional work ethic
Multi-tasking
Ability to work in a team, customer service skills, sales and marketing skills
Good leadership abilities - delegating skills and knowhow to supervising a waiters’ staff
Operational knowledge of Customer Claim Management system
Good interpersonal and communications skills
Ability to work on weekends and overtime
Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Inform customers of daily specials.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Stock service areas with supplies such as coffee, food, tableware, and linens.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Take orders from patrons for food or beverages.
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Present menus to patrons and answer questions about menu items, making recommendations upon request. Prepare checks that itemize and total meal costs and sales taxes, Collect payments from customers. .
Clean tables or counters after patrons have finished dining.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Remove dishes and glasses from tables or counters; take them to kitchen for cleaning.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Escort customers to their tables.
Garnish and decorate dishes in preparation for serving.
Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Describe and recommend wines to customers.
Provide guests with information about local areas, including giving directions.
•Follows detailed worksheet for each cabin cleaning•Completes inventory of cabin contents on form provided. Provides information on any missing items to the manager.•Daily maintenance of hot tubs.•Clean building floors and walls by sweeping, mopping, scrubbing, or vacuuming them.•Change bedding and make beds as directed.•Stock cabin food supplies (coffee, tea, sugar, etc.) as needed.•Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items. •Gather and empty trash.•Clean and polish furniture and fixtures.•Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.•Dust furniture, walls, machines, and equipment.•Move and arrange furniture, and turn mattresses. •Make adjustments and to heating, cooling and ventilating systems.•Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.•Steam-clean or shampoo carpets. Polish floors.•Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment.•Clean chimneys, flues, and connecting pipes, using power and hand tools.•Drive vehicles required to perform or travel to cleaning work, including vans•Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.•Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.•Notify supervisor concerning the need for major repairs or additions to building operating systems.•Set up, arrange, and remove decorations, tables, chairs, and ladders to prepare facilities for events such as banquets and meetings.•Spray insecticides and fumigants as directed to prevent insect infestation.•Remove debris from driveways and all public areas inside or out. •Replace light bulbs. •Sort clothing and other articles, load washing machines, and iron and fold dried items. •Sort, count, and mark clean linens, and store them in linen closets. •Deliver any items requested by guests to cabins. •Observe precautions required to protect resort and guest property, and report damage, theft, and found articles to supervisors. •Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts or by hand as needed.
Professional work ethic
Multi-tasking
Ability to work in a team, customer service skills, sales and marketing skills
Good leadership abilities - delegating skills and knowhow to supervising a waiters’ staff
Operational knowledge of Customer Claim Management system
Good interpersonal and communications skills
Ability to work on weekends and overtime
Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Inform customers of daily specials.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Stock service areas with supplies such as coffee, food, tableware, and linens.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Take orders from patrons for food or beverages.
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Present menus to patrons and answer questions about menu items, making recommendations upon request. Prepare checks that itemize and total meal costs and sales taxes, Collect payments from customers. .
Clean tables or counters after patrons have finished dining.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Remove dishes and glasses from tables or counters; take them to kitchen for cleaning.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Escort customers to their tables.
Garnish and decorate dishes in preparation for serving.
Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Describe and recommend wines to customers.
Provide guests with information about local areas, including giving directions.
Professional work ethic
Multi-tasking
Ability to work in a team, customer service skills, sales and marketing skills
Good leadership abilities - delegating skills and knowhow to supervising a waiters’ staff
Operational knowledge of Customer Claim Management system
Good interpersonal and communications skills
Ability to work on weekends and overtime
Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Inform customers of daily specials.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Stock service areas with supplies such as coffee, food, tableware, and linens.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Take orders from patrons for food or beverages.
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Present menus to patrons and answer questions about menu items, making recommendations upon request. Prepare checks that itemize and total meal costs and sales taxes, Collect payments from customers. .
Clean tables or counters after patrons have finished dining.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Remove dishes and glasses from tables or counters; take them to kitchen for cleaning.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Escort customers to their tables.
Garnish and decorate dishes in preparation for serving.
Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Describe and recommend wines to customers.
Provide guests with information about local areas, including giving directions.
Professional work ethic
Multi-tasking
Ability to work in a team, customer service skills, sales and marketing skills
Good leadership abilities - delegating skills and knowhow to supervising a waiters’ staff
Operational knowledge of Customer Claim Management system
Good interpersonal and communications skills
Ability to work on weekends and overtime
Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Inform customers of daily specials.
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Stock service areas with supplies such as coffee, food, tableware, and linens.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Take orders from patrons for food or beverages.
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Present menus to patrons and answer questions about menu items, making recommendations upon request. Prepare checks that itemize and total meal costs and sales taxes, Collect payments from customers. .
Clean tables or counters after patrons have finished dining.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Remove dishes and glasses from tables or counters; take them to kitchen for cleaning.
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Escort customers to their tables.
Garnish and decorate dishes in preparation for serving.
Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Describe and recommend wines to customers.
Provide guests with information about local areas, including giving directions.
BACHELOR OF SCIENCE INDUSTRIAL TECHNOLOGY MAJOR IN AUTOMATIVE WITH VACATIONAL COURSE - FOOD & BEVERAGES SERVICES