Store Supervisor
Olympia mall
Total years of experience :4 years, 8 Months
• Ensure high level of customer satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedure
• Maintain outstanding store condition and visual merchandising standard Report on buying trends, customer needs, profits etc.
• Oversaw incoming inventory and instructed staff on quality checks, storage and merchandising plans.
• Handled clients' complaints with excellent knowledge of compensation procedures and return policies.
• Produced high-volume orders to effectively meet customer demand.
• Responsible for creating marketing programs that build their employer's client base and encourage client retention
• Build relationships between healthcare personnel and patient as well as position the medical center's products and services favorably in the healthcare market
• Help hand in marketing and hospital promotion
• Liaised with stakeholders to identify key sales objectives and devise strategies to achieve goals.
• Achieved service time and quality targets
• Provide weekly inspections report to the cleaning manager
• Monitor report staff absence &lateness
• Communicates deadlines to team members
• Use all assigned equipment in a safe manner and ensure that it is passed across the cleaning team
• Responsibility for the day-to-day cleaning operation of the building and surrounding area.