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maysaa bin himd, Contracts specialist

maysaa bin himd

Contracts specialist ·Khatib & Alami

Saudi Arabia

Bachelor's degree, Psychology

Work experience

Total years of experience: 14 years, 9 months

Contracts specialist

November 2023 - Present

Khatib & Alami

Jeddah, Saudi Arabia

November 2023 - Present

• Drafting and reviewing the contract, whether it is a paper contract or on the Qiwa platform
• Address employee queries and concerns regarding contract terms, compensation, benefits, and other employment conditions.
• Ensure all employment contracts comply with relevant labor laws, regulations, and organizational policies
• Maintain a comprehensive contract management system for employee contracts, ensuring all contracts are properly recorded, stored, and accessible.
• Communicate effectively with HR, legal, management, and employees regarding contract terms, changes, and requirements
Company industry:
Civil Engineering
Job role:
Engineering

King Abdullah university of science and technology

December 2020 - July 2022

جامعة الملك عبد الله للعلوم و التقنية

Thuwal, Saudi Arabia

December 2020 - July 2022

• Assist in HR projects and initiatives as needed.
• Organizing the work permit (Ajeer) system.
• Organizing the work permit (Ajeer) system .
• Working on health insurance and all the additions and issues related to it و
• Supported senior leadership by capturing big picture data for project status updates, benefits analysis and corrective action planning.
Company industry:
Higher Education
Job role:
Human Resources and Recruitment

Human Resources Manager

July 2018 - February 2020

Mosaid Travel

Jeddah, Saudi Arabia

July 2018 - February 2020

• Streamlined onboarding process by developing and implementing employee orientation programme.
• Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
• Worked with department managers to assess needs.
• Created and implemented highly effective and individualised human resource solutions for clients.
• Investigated and managed grievance, disciplinary and employee relation meetings, quickly resolving and finding appropriate solutions.
Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Training Specialist

September 2015 - February 2016

Al Jouf Cement Company

Jeddah, Saudi Arabia

September 2015 - February 2016

Responsibility
•Communication with the institutes to agree on courses for staff
•Develop training plan for staff development
Assignment Period
• Created clear, strategic learning paths, facilitating improved staff competence and confidence.
• Provided additional materials to enhance training.
• Created successful training courses based on evaluation of student needs.
Company industry:
Industrial Production
Job role:
Administration

HR Supervisor

May 2014 - October 2014

Al-Jery Company

Jeddah, Saudi Arabia

May 2014 - October 2014

• Managed automatic enrolment procedures, ensuring entitled employees were registered for pension schemes.
• Carried out staff performance appraisals, working closely with line managers to calculate incentive and bonus schemes.
• Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.
• Finalize HRDF Agreements from A to Z
• Monitoring company time attendance.
Company industry:
Motor Vehicle Passenger Transport
Job role:
Human Resources and Recruitment

Administration Assistant – In Recruitment & HR Services Center

September 2010 - August 2013

Petro Rabigh

Jeddah, Saudi Arabia

September 2010 - August 2013

• Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.
• Supported staff with clerical tasks for well-maintained office administration.
• Provided high-level administrative support, adapting proactively to team needs and aiding efficiency.
• Created and maintained company records and used software to review and monitor data.
• Reviewing the manpower plan & salary scale
Company industry:
Petrochemicals & Refined Petroleum Products Manufacture
Job role:
Administration

Administration Assistant

March 2009 - May 2010

Saudi Investment Group & Marketing

Jeddah, Saudi Arabia

March 2009 - May 2010

• Preparing the employee's file since his appointment
• Making job offers for employees and reviewing their contracts
• Register employees on the company's system
• Work on terminating services and calculating them
• Making government letters
Company industry:
Management Consulting
Job role:
Administration

Customer Services Representative

July 2007 - October 2009

Bank Al-Jazira, Takaful Taawuni

Jeddah, Saudi Arabia

July 2007 - October 2009

Responsibility
•Dealing with after sale services
Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Customer Services Representative

April 2006 - July 2009

Bank Al-Jazira, Takaful Taawuni

Jeddah, Saudi Arabia

April 2006 - July 2009

• Communicated clearly and concisely with customers, improving engagement with products and services.
• Mentored and supported new staff, enhancing team confidence, capabilities and performance.
• Listened perceptively to identify and resolve customer needs and queries.
• Logged customer complaints promptly, enabling issue evaluation for ongoing service improvements.
• Handled and resolved customer complaints calmly and professionally, maintaining prestigious company reputation.
Company industry:
Insurance & TPA
Job role:
Management

Reporter

May 2005 - December 2005

Saudi Research and Publishing Company

Jeddah, Saudi Arabia

May 2005 - December 2005

Responsibility
•Dealing with after sale services
Company industry:
Publishing
Job role:
Writing and Journalism

Education

King Abdul-Aziz University

January 2013

January 2013

Bachelor's degree, Psychology

Saudi Arabia

, KSA •Major

Skills

Hiring
Expert
Hiring
Expert
Customer Service
Expert
Customer Service
Expert
Client Handling
Expert
Client Handling
Expert
Staff Management
Expert
Staff Management
Expert
Personnel Policies
Expert
Personnel Policies
Expert
ADOBE ACROBAT
Beginner
ADOBE ACROBAT
Beginner
BASIC
Beginner
BASIC
Beginner
BUSINESS INTELLIGENCE
Beginner
BUSINESS INTELLIGENCE
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
DOCUMENT MANAGEMENT
Beginner
DOCUMENT MANAGEMENT
Beginner
FAST
Beginner
FAST
Beginner
FRONTPAGE
Beginner
FRONTPAGE
Beginner
HABILIDADES DE COMUNICACIÓN
Beginner
HABILIDADES DE COMUNICACIÓN
Beginner
HUMAN RESOURCES
Beginner
HUMAN RESOURCES
Beginner
MICROSOFT OUTLOOK
Beginner
MICROSOFT OUTLOOK
Beginner
Hiring
Expert
Hiring
Expert
Client Handling
Expert
Client Handling
Expert
Customer Service
Expert
Customer Service
Expert
Staff Management
Expert
Staff Management
Expert
Personnel Policies
Expert
Personnel Policies
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
الجوانب القانونية في الموارد البشرية
Oct 2022
ادارة الموارد البشرية الشاملة
Oct 2022
Training
دورة تطوير مسؤول موارد بشرية
المعهد الثقافي السعودي
Apr 2016