Maysam Issawi

 Extensive Outlook diary, email & contacts management
 Full logistical support for travel including and not limited to flights, hotels and visa processing.
 Day to day office operations, exercising the utmost discretion at all times
 Arrange and schedule meetings, prepare agendas and relevant documents
 Manage relationships with internal and external parties such as government entities, clients, service providers etc, providing information and handling issues independently
 Ensure the CEO is properly prepared for meetings with the information required.
 Manage all correspondence and approval requests (you will draft correspondence and review and summarise requests, to enable swift decision making) as well as maintaining organized filing and follow-up systems
 Process expense claims relating to travel and other corporate expenses
 Manage executive filing and data management systems ensuring timely and accurate document control
 Respond and greet visitors in a welcoming and efficient manner.
 Manage telephone calls
 Undertake research when required
 Assist in personal issues and maintain complete confidentiality
 Transcribe dictation and typing of documents using Microsoft Word, Excel or PowerPoint
 Oversee messenger/courier activities
 Additional duties / assignments as directed

 Supporting area managers and the team members as daily office duties.
 Maintains documents, files and databases, updating it on systems.
 Prepares reports, presentations, memorandums, proposals.
 Arrange the business travel for area managers and the team.
 Follow with HR dep. for all the area team issue.
 Schedules appointments and meetings for area managers and team members.
 Performs and update data in systems as needed.
 Screens and routes incoming calls and messages.
 Reconciles the area expenses and bills.
 Arranging for the meetings from booking meeting room, prepare the agenda, reports and documents supported to taking notes copy it on the minutes of meetings forward it the meeting members.
 recording the decisions taken and their subsequent implementation.
 Receiving all the project documents log it and forward it to the concern member to review and sign, follow the documents till update it done.
 Stamp, log and check-in all drawings, specification and documentation as required by the project.
 Work with document control teams to ensure all controlled project documentation is current and complete.
 Log and transmittal all controlled correspondence.

 Preparing legal counsel daily and monthly calendar.
 Buffer between the management and the department.
 The day-to-day tasks and administrative duties of the legal dep. .
 Responsible on Prepare, Receive and send all the legal papers, such as summonses, complaints, motions, and subpoenas.
 Manage the correspondent between legal dep. and all other departments, Clients and lawyers Offices.
 Printing and organizing motions for attorneys and filing motions with another attorney or with the court.
 Archiving and filling the documents physically and electronically.
 Prepare for all the meetings agenda, reports and all documents necessary for discussion during the meeting, Taking the notes and Issue minutes of meeting send it to all after.
 Preparation of the reports to the Board Management. The routine office work such as filing, faxing and answering the phone.

 Primarily responsible for identifying & maintaining relationship with the clients by providing them the company investments services.
 Sourcing and developing new business from various local and international clients.
 To interact and negotiate with a wide cross section of customers viz. senior Corporate Managers, the socially eminent, high network clients.
 Providing complete knowledge about all bank investment products to customers.
 Develop ownership attitude to customer inquiries and complaints to ensure they are addressed properly and promptly to minimize customer attrition.
 Achieved sales, service and quality daily, monthly and yearly. Committed and agreed to management decision.
 Ensure adherence to NBC policies, ethics and code of conduct, ensure that the service standards of company are met and maintained.
 Provide truly professional customer service to achieve a high level of customer satisfaction and retention.

 Responsible for the day-to-day tasks and administrative duties of the office including covering the reception area.
 Meeting and greeting clients and visitors to the office.
 Handling incoming / outgoing calls, correspondence and filing.
 Typing documents and distributing memos. Faxing, printing, photocopying, filing and scanning.
 Supervising the work of office juniors and assigning work for them.
 Preparation of working documents (CDs, CDVs, FDIS, collations of comments, etc.) and follow-up on comments.
 preparation of meetings (agenda, reports of WGs, all documents necessary for discussion during the meeting).

 Maintenance of daily office operations and the board calendar.
 Raising of purchase orders and invoice tracking and enrollment process.
 Preparing daily, weekly and monthly sales and workshop reports.
 Coordinating meetings weekly and monthly Staff meetings and Client.
 Coordinate the offices budget and expenses.
 Meeting and greeting clients and visitors to the office.
 Typing documents and distributing memos.
 Supervising the work of office juniors and assigning work for them.
 Handling incoming / outgoing calls, correspondence and filing.
 Faxing, printing, photocopying, filing and scanning.
 Organizing business travel, itineraries, and accommodation for managers.
 Monitoring inventory, office stock and ordering supplies as necessary.
 Updating & maintain the holiday, absence and training records of staff.
 Responsible for purchase orders.
 Setting up and coordinating meetings and conferences.
 Updating, processing and filing of all documents.