mazen alahmar

• Engage with stakeholders to understand business challenges and opportunities.
• Requirements Gathering & Documentation.
• Translate business needs into clear, concise, and testable business requirements.
• Create functional specifications, data modeling, user stories, process flows, and
design interactive prototypes.
• Collaborate with developers, designers, and QA teams to ensure solutions align with
business goals.
• Participate in UAT (User Acceptance Testing) and validate that deliverables meet
requirements.
• Facilitate meetings, workshops, and presentations to communicate findings and
recommendations.
• Maintain continuous alignment between business goals and project execution.
• Monitor implemented solutions and recommend enhancements.

.....

• Requirements Gathering & Documentation
• Translate business needs into clear, concise, and testable business requirements.
• Create functional specifications, user stories, process flows, and design interactive
prototypes.
• Collaborate with developers, designers, and QA teams to ensure solutions align with
business goals.
• Participate in UAT (User Acceptance Testing) and validate that deliverables meet
requirements.
• Facilitate meetings, workshops, and presentations to communicate findings and
recommendations.
• Maintain continuous alignment between business goals and project execution.
• Monitor implemented solutions and recommend enhancements.

 Analyze client’s business requirements and processes through document analysis,
interviews, workshops, and workflow analysis.
 Communicate client’s business requirements by constructing easy- to-understand data and
process models.
 Engage client to gather software requirements/business rules, and ensure alignment with
development teams.
 Translate stakeholder requirements into over 10 different tangible deliverables such as
functional specifications, user cases, user stories, workflow/process diagrams, data
flow/data model diagrams.
 Identify and reconcile errors in client data to ensure accurate business requirements.
 Draft and maintain business requirements and align them with functional and technical
requirements.
 Defines application problem by conferring with clients; evaluating procedures and
processes.
3
 Schedule and facilitate all release management meetings.
 Work with the IT Teams to create and manage a detailed release implementation plan.
 Direct multi-stage code implementation coordination effort into multiple environment
including production.
 Manage post implementation support and report status.

• Engage with stakeholders to understand business challenges and opportunities.
• Requirements Gathering & Documentation
• Translate business needs into clear, concise, and testable business requirements.
• Create functional specifications, user stories, process flows, and design wireframes.
• Collaborate with developers, designers, and QA teams to ensure solutions align with
business goals.
• Participate in UAT (User Acceptance Testing) and validate that deliverables meet
requirements.
• Facilitate meetings, workshops, and presentations to communicate findings and
recommendations.
• Maintain continuous alignment between business goals and project execution.
• Monitor implemented solutions and recommend enhancements.

 Develop business architecture using requirements such as scope, processes, alternatives, and risks.
 Analyze client’s business requirements and processes through document analysis, interviews,
workshops, and workflow analysis.
 Conduct 5+ levels of testing including functional, regression, user acceptance and integration to
verify the client’s needs are met.
 Communicate client’s business requirements by constructing easy- to-understand data and process
models.
 Engage client to gather software requirements/business rules, and ensure alignment with
development teams.
 Translate stakeholder requirements into over 10 different tangible deliverables such as functional
specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
 Identify and reconcile errors in client data to ensure accurate business requirements.
 Draft and maintain business requirements and align them with functional and technical
requirements.
 Defines application problem by conferring with clients; evaluating procedures and processes.
 Schedule and facilitate all release management meetings.
 Work with the IT Teams to create and manage a detailed release implementation plan.
 Direct multi-stage code implementation coordination effort into multiple environment including
production.
 Manage post implementation support and report status

• Engage with stakeholders to understand business challenges and opportunities.
• Requirements Gathering & Documentation
• Translate business needs into clear, concise, and testable business requirements.
• Create functional specifications, process flows, and design wireframes.
• Collaborate with developers, designers, and QA teams to ensure solutions align with
business goals.
• Participate in UAT (User Acceptance Testing) and validate that deliverables meet
requirements.
• Facilitate meetings, workshops, and presentations to communicate findings and
recommendations.
• Monitor implemented solutions and recommend enhancements.

 Designing several applications based on BRD’s (Business Requirements documents) and made
decisions on code changes on existing applications for any new requirements.
 Served as the primary resource for providing on-site as well as on-call support for Production
environments as well as other environments for over 20 applications.
 Worked in an aggressive and fast-paced work- environment where frequent meetings were a norm;
to discuss project progress, design discussions, Code performance and any aspects of the
Development that needed attention.
 Extensively coordinated with teams to detect and fix Bugs in the code.
 Responsible for programming Electronic Services for Employees and Citizens.
 Involved in developing and recycling Services of Purchasing transactions in general.

• Designed applications based on BRDs, providing support for over 20 systems.
• Coordinated development teams and oversaw code enhancements and bug fixes.
• Programmed electronic services for employees and citizens, including purchasing
systems.

 Single-handedly analyzed fairly complex Business process requirements from different
departments of the hospital and designed, developed and deployed several key applications to
meet their goals.
 Analyzed existing applications and made improvements in aspects like performance,
accessibility, error handling, etc.
 Provided technical support for highly critical applications and fixed any bugs in a responsible and
timely manner.
 Mentored and trained users on behalf of the IT department, by providing one-on-one sessions as
well as group presentations.
 Held meetings directly with the department Heads to discuss any concerns, issues or new
requirements on behalf of IT department and proposed optimal solutions to meet the need.
 Worked with Microsoft.NET framework; developed ASP.NET applications and used languages
like VB and C# and SQL server as a data-store.
 Expert with TELERIK RadControls tools used to enhance Website development through AJAX.
 Extensively used RDLC Reports to develop Reports to allow detailed Data Analysis which
included drill-down and multi-dimensional charts.
 Frequently worked with IIS webserver 7.0 to administer and manage published websites.

• Designed, developed, and deployed applications across multiple hospital
departments.
• Enhanced existing applications for performance and accessibility.
• Provided technical support and collaborated with department heads on application
improvements.

• Developed occasion management solutions and provided software/hardware
support.
• Managed Active Directory and generated reports using MS SQL Server.

 Software/hardware administration, support and repair (including Windows), for
users.
 Worked on website development, maintenance and troubleshooting using ASP.NET,
Win forms, Web forms and C# and embedded JavaScript.
 Basic system and network administration (usage monitoring, user administration,
backup).
 Worked on Active Directory for creating users and user groups and required
privileges.
 Generating reports based on user needs using Ms. SQL SERVER.
 Install, upgrade and maintain software applications.
 Ordering new software and hardware products.

• إنشاء مـوقع تسوق الكتروني (E-Shopping) والدفع عن طريق الهاتف و الفيزا كارد (مشروع تخرج ) .
• المشاركة في إنشاء مشروع التواصل الاجتماعي بين الطلاب والمدرسين + اختبار اون لاين .
• إنشاء برنامج إدارة المتطوعين للمهرجان الصيفي لشركة أرامكوا السعودية و أمانــة الدمام .
• إنشاء برنامج Give A Hand لجمعية العمل التطوع السعودي و سيتم استخدامه من قبل الجمعيات التطوعية المشاركة في الإتحاد العربي .
• إنشاء برنامج شؤون الموظفين لجمعية إطعام .
• إنشاء برنامج عقارات لمؤسسة إعمار الألفية .