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Mazen Alamoudi, Training Business Partner

Mazen Alamoudi

Training Business Partner·Saudi Ground Services (SGS)

Saudi Arabia

Bachelor's degree, Business Administration

Work experience

Total years of experience: 19 years, 5 months

Training Business Partner

February 2021 - July 2023

Saudi Ground Services (SGS)

Jeddah, Saudi Arabia

February 2021 - July 2023

• Conducted assessments to identify training needs and gaps in operations, tailoring solutions accordingly.
• Designed and implemented tailored training programs, including orientation for new hires, ensuring smooth onboarding.
• Ensured compliance of training programs with industry regulations and organizational policies.
• Collaborated with HRBPs to develop succession plans for key operations roles, building a strong leadership pipeline.
• Developed and oversaw On-the-Job Training (OJT) programs for practical skills acquisition under experienced mentors.
• Provided regular reports on training effectiveness, participant engagement, and impact on operational performance.

Company industry:
Aviation Support Services
Job role:
Training and Development

Senior Training Specialist

September 2019 - January 2021

Saudi Ground Services (SGS)

Jeddah, Saudi Arabia

September 2019 - January 2021

• Conducted comprehensive assessments to identify organizational training and development needs.
• Mentored junior training staff, facilitating their professional development.
• Designed and implemented comprehensive orientation programs for new employees.
• Developed evaluation methods to assess training effectiveness and make data-driven improvement recommendations.
• Oversaw logistics and administration of training programs, including scheduling, budgeting, and resource allocation.
• Collaborated closely with HR, department heads, and external vendors to align training initiatives.

Company industry:
Aviation Support Services
Job role:
Training and Development

Training Specialist

January 2012 - August 2019

Saudi Ground Services (SGS)

Jeddah, Saudi Arabia

January 2012 - August 2019

• Planned and scheduled training sessions, workshops, and seminars in alignment with organizational goals.
• Coordinated logistics for training, including venue arrangements and materials preparation.
• Managed training resources to ensure effective delivery and engagement.
• Prepared reports on training activities, attendance, and outcomes for management insights.

Company industry:
Aviation Support Services
Job role:
Training and Development

Roster & Planning Analyst

July 2010 - December 2011

Saudi Ground Services (SGS)

Jeddah, Saudi Arabia

July 2010 - December 2011

• Developed and maintained workforce schedules based on operational needs.
• Identified inefficiencies in operational processes and recommended solutions.
• Supported planning and execution of operational projects, ensuring alignment with organizational goals.
• Assisted in developing training programs for staff on operational processes and tools.

Company industry:
Aviation Support Services
Job role:
Training and Development

Learning Services Specialist

July 2009 - June 2010

Berlitz Language Centers

Jeddah, Saudi Arabia

July 2009 - June 2010

• Analyzed market trends and customer needs to identify growth opportunities in language services.
• Provided counseling to assist students in meeting language goals.
• Monitored student participation and progress to ensure program compliance.

Company industry:
Training & Education Center
Job role:
Administration

Office Administrator

February 2005 - April 2008

Berlitz Language Centers

Jeddah, Saudi Arabia

February 2005 - April 2008

• Assisted students with enrollment and inquiries regarding language courses.
• Managed administrative tasks, including phone calls and correspondence.
• Maintained accurate student records, attendance, and billing information.

Company industry:
Training & Education Center
Job role:
Administration

Retail Sales Representative

July 2003 - November 2004

SMSA Express

Jeddah, Saudi Arabia

July 2003 - November 2004

Sold SMSA products and services, including shipping options and packaging solutions.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Sales Representative

November 2002 - June 2003

Cenomi Retail

Jeddah, Saudi Arabia

November 2002 - June 2003

Sold products to customers and represented the brand.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

King Abdulaziz University

January 2002

January 2002

Bachelor's degree, Business Administration

Saudi Arabia

GPA (point): 3.53 out of 5

GPA (point): 3.53 out of 5

Skills

Core Training
Expert
Core Training
Expert
Key Performance Indicators
Expert
Key Performance Indicators
Expert
Project Management
Expert
Project Management
Expert
Needs Analysis
Expert
Needs Analysis
Expert
Instructional Design
Expert
Instructional Design
Expert
Leadership
Intermediate
Leadership
Intermediate
Learning and Development
Expert
Learning and Development
Expert
Communication skills
Expert
Communication skills
Expert
Problem-Solving
Intermediate
Problem-Solving
Intermediate
Project Management
Expert
Project Management
Expert
Computer literate
Expert
Computer literate
Expert
Data-driven Decision Making
Expert
Data-driven Decision Making
Expert
Organization Skills
Expert
Organization Skills
Expert
Continuous Improvement
Expert
Continuous Improvement
Expert
Impactful Training Solutions
Expert
Impactful Training Solutions
Expert
Stakeholder Collaboration
Expert
Stakeholder Collaboration
Expert
Strategic Initiative Leadership
Expert
Strategic Initiative Leadership
Expert
Operations Support
Expert
Operations Support
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Instructional Design
Expert
Instructional Design
Expert

Languages

Arabic
Native Speaker
English
Expert

Memberships

Project Management Institute

Individual

September 2024

Training and Certifications

Certifications
Management of Training
Training Needs Assessment (TNA)
Key Performance Indicators (KPIs)
Advanced Certificate in Human Resource Management (SHRM-ACHRM)
Project Management Professional (PMP)®
Oct 2024 - Oct 2027
Show credentials

Hobbies

  • Continuous Improvement