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mazen al-mukhallafi, Lead generation section manager

mazen al-mukhallafi

Lead generation section manager·STC

Saudi Arabia

Master's degree, MBA - Business Administration

Work experience

Total years of experience: 18 years, 0 months

Lead generation section manager

August 2015 - Present

STC

Riyadh, Saudi Arabia

August 2015 - Present

- Manage sales opportunities generation process by using several data analytical methods.
- set up lead management processes with differant stakeholders.
- Create and enhance leads lifecycle dashboard.
- Build a Lead Management system with mobile application version.
Company industry:
Telecommunications
Job role:
Sales

Project Manager

January 2014 - August 2015

Saudi Telecommunication Company (STC)

Riyadh, Saudi Arabia

January 2014 - August 2015

I'm doing all project Management activities started by receiving business requirements and analyzing then start planning and managing cost, scope, time and quality as well.
I'm responsible to mange documents and all communication methods
Company industry:
Telecommunications
Job role:
Information Technology

Head of Project Management Office

September 2012 - December 2014

National Center for E-Learning and Distance Learning

Riyadh, Saudi Arabia

September 2012 - December 2014

I'm responsible for managing a team of experienced project managers dedicated to the successful delivery of e-learning solution projects .
Company industry:
IT Services
Job role:
Management

project manager specialist for Siebel CRM

July 2011 - September 2012

stc (saudi telecom company )

Riyadh, Saudi Arabia

July 2011 - September 2012

I'm working as project manager to enhance CRM system.
Company industry:
Telecommunications
Job role:
Support Services

Project Manager

December 2010 - June 2011

STC

Riyadh, Saudi Arabia

December 2010 - June 2011

1-Project Manager for OneView Enhancement 2011 project.
2-Business requirements analyst.
3-Manage Development team to provide project plan in details, implementation solutions and risk management.
Company industry:
Telecommunications
Job role:
Information Technology

Siebel developer

December 2009 - February 2011

STC

Riyadh, Saudi Arabia

December 2009 - February 2011

1-Siebel Configurator, Customize applets, Business Components and different Siebel Objects.
2-Product Configurator, Technical support for business requirement and create new products, customize business rules and add different attributes.
3-Siebel Production Support, Handling different production issues and provide the proper solutions to enhance the performance.
4-Business Requirement Analyst, Detect business requirement, impact analysis and implementation processes.
5-Testing the Sales and Service processes, Account Management, Quote & Order Management.
Company industry:
Telecommunications
Job role:
Information Technology

Web Developer ( sharepoint developer)

September 2009 - December 2009

Ministry of HiegherEducation

Riyadh, Saudi Arabia

September 2009 - December 2009

I work in portal & e-services department as a sharepoint developer in asp.net.
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

System Developer

August 2008 - September 2009

King Saud University- e-Services & Portal Department

Riyadh, Saudi Arabia

August 2008 - September 2009

System developer in e-services & portal department, I have worked to develop KSU e-portal , and work to deveop some systems to manage the tasks in University
Company industry:
IT Services
Job role:
Support Services

trainer.

June 2008 - September 2008

Imam University

Riyadh, Saudi Arabia

June 2008 - September 2008

I trained in Imam university more than 3 months and I help them to build system to exchange files among the employee.
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Education

King Saudi University

January 2012

January 2012

Master's degree, MBA - Business Administration

Saudi Arabia

Imam University

June 2009

June 2009

Bachelor's degree, Information Systems

Saudi Arabia

Department: Information Systems GPA: 3.55 of 5.00

Skills

Administration
Expert
Administration
Expert
MS Project
Expert
MS Project
Expert
Production
Expert
Production
Expert
Quote
Expert
Quote
Expert
Order
Expert
Order
Expert
Good communication skills
Expert
Good communication skills
Expert
JAVA Coding
Beginner
JAVA Coding
Beginner
MS Project
Expert
MS Project
Expert
ASP.net
Beginner
ASP.net
Beginner
IT project management
Expert
IT project management
Expert
MS office
Expert
MS office
Expert
Information Security knowledge
Intermediate
Information Security knowledge
Intermediate
PHP programming
Expert
PHP programming
Expert
Siebel development ans analysis
Expert
Siebel development ans analysis
Expert
Sport marketing
Intermediate
Sport marketing
Intermediate
Marketing segmentation
Intermediate
Marketing segmentation
Intermediate
Strategic marketing planning
Intermediate
Strategic marketing planning
Intermediate
Using social media in business
Expert
Using social media in business
Expert
Administration
Expert
Administration
Expert
Production
Expert
Production
Expert
Quote
Expert
Quote
Expert
Order
Expert
Order
Expert

Languages

Arabic

Expert

English

Intermediate

Training and Certifications

Training
PMP
Venture Business Consulting and TTraining
Dec 2014