HR & Admin Manager
Medair
Total des années d'expérience :25 years, 9 Mois
Responsible for providing strategic leadership and management of the Human
Resource and Administration department ensuring that Medair Syria programme is
provided with high quality HR (attract and retain talented staff, inspires staff to work
to their full potential, and is reflective of Medair values) and Administration
(reception services, accurate and timely correspondence, archiving, translations,
etc.) services. As well as line management responsibilities; represent Medair at
relevant meetings with local authorities, NGOs or other stakeholders.
Accomplishments:
1. Design and implement the first HR Strategy in Medair Syria
2. Implement the Sage People (HRIS) in Medair Syria
3. Develop the first HR Manual in Medair Syria
Responsible for coordinating and managing the main support functions including
general administration, management of office and apartment, human resources,
logistics, and some oversight of the finance function; as well as line management
responsibility for staff involved in support roles, the Project Support Manager also
represent Medair at relevant meetings with contractors, local authorities, NGOs or
other stakeholders, including backup attendance of security meetings.
Accomplishments:
1. Prepare and Implement the first Procurement Plan in Medair Syria
2. Design and prepare the first RACI matrix for support department (HR,
Finance, and Logistics)
Responsible for overseeing all project activities and be the main contact point for the
donor and the field staff; ensuring project activities comply with the policies and
regulations of the donor organization; staffing and developing project team members,
overseeing the development and execution of project deliverables, leading project
planning, budgeting, action plans and monitoring processes; submitting activity
reports, meeting minutes and financial reports on regular basis to the donor;
overseeing the preparation and submission of annual activity-based
project budgets as well as monthly and quarterly financial reports and sending of
new funding requests; and leading and motivating the project team and monitor
project activities and project expenditure and coordinate work with consultants and
volunteers in the project.
Accomplishments:
1. Design, Prepare, and implement the first Governance, Policies, and
procedures in Bright Future.
2. Successful completion of MHPSS Project in Zatari Camp
Responsible for Identifying, evaluating and managing strategic risks and
opportunities; ensuring compliance with company and industry policies and
procedures; increasing the overall productivity of the branch by implementing
Oct 2011 — Jun 2014
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relevant employee staffing and training, budgeting effectively, eliminating
inefficiencies and capturing growth opportunities; maintaining fruitful relationships
with current customers and establish good relationships with new ones; developing
and overseeing sales and marketing strategies; managing daily operations, especially
customer service and finance activities, and make improvements as needed.
Accomplishments:
• Completed restructuring process by reorganizing finance, trading, contracting, and transport departments
• Developed corporate strategy for Syria’s offices in coordination with senior management team
• Revised and developed company’s policies and procedures for all departments including reports and documentations.
• Developed and implemented new performance management system and evaluate all staff accordingly
• Supervised and developed the implementation of new training plan for all staff based on evaluation results
• Achieved 22 contracts with private and public clients to import and supply over 3 million tons of several commodities such as sugar, wheat, barely, soybean, cement, baby milk, corn, jutes, rice, feed, fertilizers, and yeast in coordination with international suppliers, quality surveyors and marine transportation companies.
• Developed and implemented the installation of ERP system (COMPASS-TRANSTEK)
Responsible for implementing HR strategies and initiatives aligned with the overall
business strategy; bridging management and employee relations by addressing
demands, grievances or other issues; managing the recruitment and selection process;
supporting current and future business needs through the development, engagement,
motivation and preservation of human capital; developing and monitoring overall HR
systems, tactics and procedures across the organization; overseeing and managing a
performance appraisal system that drives high performance; maintaining pay plan and
benefits program; assessing training needs to apply and monitor training programs;
and ensuring legal compliance throughout human resource management.
Accomplishments:
1. Design and implement the first HR Plan in ADMIC Syria
2. Revise the employment agreement templates
3. Smooth and successful HR exit process for business closure
Responsible for leading, directing and managing the day-to-day Human Resources,
Administrative, and accounting activities for Sadeem office; providing oversight and
guidance to the development and monitoring of processes related to recruitment and
retention, compliance, compensation, benefits, training and development; as well as
overseeing administrative functions.
Accomplishments:
1. Establish the HR department from scratch
2. Re-organize the accounting books and records
Responsible for all HR matters across the company from recruitment to performance
reviews, salary reviews, learning and development, and employee relations.
Accomplishments:
• Participated in preparing corporate and divisions' strategy
• Prepared job descriptions for more than 40 job positions
• Developed the performance management system
• Re-organized HR division and split it into 3 departments: Recruitment-Compensations-Personnel
• Prepared the annual training plan and organized the management training courses in a total budget of 300, 000 DHS
• Supervised the design and installation of HR module in corporate ERP system (PeopleSoft)
• Prepared and applied HR policies
• Prepared job descriptions for 12 job positions
• Recruited and hired more than 30 employees
• Designed and applied performance management system
• Participated in the design and the implementation of job orientation programs
• Designed and applied payroll system
• Recruited and hired more than 10 employees
• Took notes of all board meetings and AGM's
• Followed-up the establishment procedures of the company with the ministry of economics, chamber of commerce, and municipality
• Supervised and followed-up the purchase and installment of internal decorations and furniture.
• Followed- up the establishment procedures of DELMA Brokerage company with the ministry of economics, chamber of commerce, and municipality
• Supervised and followed- up the design and installation of archiving system
• Participated in the huge project of Al Furat Petroleum Company AFPC to split SHELL store that consists of 52, 000 items into 5 separate stores
• Supervised the stock check process of 52, 000 items and hand it over to storekeepers.
• Helped company in finding more than 10 missing items with a total cost of $300, 000
• Trained and coached 10 new storekeepers in addition to 2 new stock checkers
• Prepared detailed reports of income and expenditure, with comparisons to forecasts and previous periods
• Prepared profit-and-loss accounts and the balance sheet for senior management
• Assisted in preparing budgets and business planning, which included projected room revenue
• Reconciled bank statements and accounting for taxes to be paid to the Government
• Chased late payments, reported bad debts, and kept careful eye on the cash flow