Digital Media Manager
Dubai Airports
Total years of experience :0 years, 0 Months
Manage the development, delivery and maintenance of high quality English and Arabic digital (and
mainstream) media communications content, products and services that support and enhance customer
relations, brand reputation and loyalty, revenue generation and media relations, with key departments.
▪ Build Dubai Airports brand awareness and engagement, and drive revenues by managing digital media
products and services provision and promotion across all external and internal channels as required.
▪ Supervise online monitoring and analysis of digital and social media coverage globally and in strategic
markets and produce monthly analytical reports illuminating trends and recommending actions.
▪ Oversee bilingual social media campaigns which drive customer awareness, acquisition and revenue
generation.
▪ Support in general external and internal corporate communication activities including media relations and
monitoring, event organization and crisis communications.
Managed
Rotational program through on-site airport logistics, finance, marketing, ticketing, and reservation
Created and distributed strategic service satisfaction survey to enhance current client products and
documented survey feedback for over 1000 Allstate customers.
Thesis Project examined the coverage of third-world media by American and foreign press. ▪ Relevant Coursework: Corporate Relations, Organizational Communication, Crisis Communication in Public Relations, Corporate Communication, Oral Presentation, Executive Lectures.
Class of 2005 ▪ Relevant Coursework: Marketing, Organizational Behavior, Human Resource Management, Business Communication, Strategic Management, Economics, Accounting, Statistics.
