Talent Acquisition Manager
Saudi Arabian Airlines Catering (SAAC)
Total des années d'expérience :18 années, 8 mois
Acts as the first-line coach & internal advisor in Talent Acquisition related matters to management team. Owns the Talent Acquisition operational excellence when implementing and executing Talent Acquisition & HR policies and processes.
Engage with Business leaders in recruitment forecast and planning on a yearly basis.
Participate in Creating Talent Acquisition business plan
Check recruitment and staffing processes and helps define best practices
Lead team of HR assistants, coach them, and develop them in all Talent Acquisition procedures, process and best practices.
Identify suitable candidate through different Talent Acquisition channels.
Screen candidate CVs and create short list of CVs for each position.
Invite and schedule candidates for interviews, send invitation to the candidates & the interviewers by email using the calendar meeting invitations.
Conduct competency based interviews for short listed candidates.
Keep track of recruitment activities and update the tracking sheets.
Ensure accurate and complete documentation to complete applicant’s files.
Ensure adherence to policies and that all hiring managers are completing the required forms
Ensures application of local labor terms & conditions is equitable and legally compliant (e.g. labor laws) As and when required, makes recommendations for review and continuous improvement. Keeps abreast of any legal changes and/or HR trends.
Responsible for the effective operation of all Talent Acquisition related activity including: senior managers, mid career hires, graduate, internship, internal mobility, budgeting, tracking and headcount management
Conduct the background checks (Educational & Employment) on candidates
Prepare and arrange employment offer and employment contracts
Send the new employee data to payroll to process employment ID Number and issuance of Global IDs
Send new joiners email to the Business, IT, facilities, … etc on a weekly basis and ensure that managers are preparing for new joiners arrival to sending them follow up email requesting their confirmation
Conduct on-boarding meeting for new joiners and deliver company over view, history and the 1st day integrity message for the new hire within the first 14 days and keep track on on-boarding process.
Arrange the on boarding session “Material, updates the presentation, send invitation.”
Responsible for ensuring efficient and effective on-boarding processes
Communicating with All the International Agents and follow up on the recruitment status of new hire.
Preparing Power of Attorney & Demand Order for the International Agencies.
Handling attestation of the all the Legal Documents from the Consulates and Chamber of Commerce.
Maintaining the VISA distribution as per Higher Management.
Updating Monthly VISA REPORTS for All the Regions and B&I.
Updating REGIONAL RECRUITMENT UPDATE REPORT(RUH, MED, DMM & JED)
Requesting & Issuing E-wakala for all available Visas.
Maintaining Recruitment Requests from all the Regions.
Supervising Advertisement in International countries.
Scheduling and conducting Interviews in all the International Countries.
Preparing recruitment plan and the numbers to be recruited in line with the VISA availability.
Attending HR Meetings related to Recruitment.
Preparing Finance PAYMENTS for all recruitment agencies (INDIA, NEPAL, SRI-LANKA, PHILIPPINES and other International agencies.)
Registering New Hire in Time attendance System (TAS).
Ensure that accurate job descriptions are in place
Conduct exit interviews
Agreements and other special funding arrangements.
• Gathering Requirements from the client “Filed an Approved”
• Analyzing Products and the issues SAG (SCI Analysis Grid issues).
• Assigning the Project to the Development team.
• Performing review of the Front End before Development team creates the Front End.
• Performing QA on documents in the Test Environment and uses the TRG (Testing Results Grid) to communicate issues to the Development team.
• Notifies UAT (User Acceptance Test) area to begin testing upon completion of QA testing.
• Submit request to perform Production checkout.
• Runs a test to validate the move were successful.
• Notifies Development team and product Implementation that Production move was successful.
• Reviews user documents and training material for accuracy.
• Assist in implementation of medical claims processes, reconciliations protocols and to communicate & clarify to clients, providers & intermediaries.
• Processing health insurance claims submitted by an insured and by the providers, by Verifying the contracts of providers with the insurance company and the SSN nos.
• Responsible for assisting the Claims Manager in achieving the best pattern for all workflows in the unit.
• Assists the Claims Manager in creating action plans in response to File Audits and directives.
• Updating the team regarding the changes in the process guidelines.
• Responsible for the claims unit operations in the absence of Claims Manager
• Supervise Team monthly team target outputs as well individual performance in terms of claims processed.
• Maintain the productivity reports of the team members.
• Monitors claim staffing needs, ensuring proper staffing levels are in place
• Coordinating with quality team and taking error updates.
• Maintain the productivity reports of the team members.
• As a Single Point of Contact (SPOC), handled a team of Twelve members - delegating the work to the team and ensuring its completion.
• Sending project status reports to client on weekly basis.
• Sending MOM to clients and teammates.
• Orienting new staff to policy procedures and protocol of work area.
• Attending Client calls.
• As a member of EHT (Error handling Team), I have been involved in auditing and documenting errors. Taking error update sessions and sending rebuttal version for the errors charged by the client.
• Creating checklist for the process to make sure that the client standards are met.
• Assist in managing Pre-authorization business to optimize cost efficiencies and subject to medical & policy eligibility.
• Develop and monitor subordinates skills to fulfill the tasks requirements and enable motivation of staff and encourage their professional growth.
International business management Human Resources