محمد مظهر إسلام, Manager, Human Resources

محمد مظهر إسلام

Manager, Human Resources

icddr,b

البلد
بنجلاديش
التعليم
ماجستير, HRM
الخبرات
14 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 3 أشهر

Manager, Human Resources في icddr,b
  • بنجلاديش
  • أشغل هذه الوظيفة منذ سبتمبر 2016

1. Communicate with HR head and department heads regarding HR planning and management.
2. Work with developing the job specification and role clarification process.
3. Create advertisement and arrange to publish it through proper channel.
4. Act as administrator regarding recruitment and selection processes
5. Manage employment contracts (i.e extension, release, transfer etc.)
6. Ensure proper on-boarding of new hires as per icddr, b policies.
7. Conduct induction for newly joined staffs.
8. Management of hiring consultant both local and international
9. Facilitate timely and efficient staff performance appraisal system
10. Implement staff regulations and rules and monitor compliance
11. Participate in Training Needs Analysis (TNA) process.
12. Work with the Talent Reward and Recognition department for staff benefits, retirement, and effective separation process.
13. Initiate employee engagement programs, satisfaction surveys, suggestion programs, and resolve conflicts and grievance related issues.
14. Maintain open door policy for better communication with employees and management.
15. Assist resolving respective center’s staffs’ conflict issues.
16. Prepare various letters for the requirement of the employees (i.e: NOC, experience certificate, salary certificate etc.).
17. Assist the Head of HRM in different disciplinary procedure and actions.
18. Nominated as safety and wellbeing representative from HR team and maintain safety and work for staffs’ wellbeing issues.

Senior Human Resources Officer (Compensation) في icddr,b
  • بنجلاديش
  • أبريل 2014 إلى سبتمبر 2016

1. Coordinate discontinuation of fellowship arrangement with the Fellow staff and process smooth separation procedure in order to ensure effective management of employee separations as per the HR policies and procedures.
2. Update leaves information of staff members on the system and generates periodic leave statements following up with the staff.
3. Process approval of all types of leaves as per the request and guidelines.
4. Prepare letters of correspondence on leave application of the staff and distribute to the concerns.
5. Receive short term travel health insurance bills and review for accuracy and process approval on final bill as per the guidelines
6. Communicate with the staff for clarification if needed.
7. Prepare submission document and forward to Finance for processing payment of the bill and follow up if required.
8. Receive request for retirement and review for compliance.
9. Coordinate issuance of termination letter with the Senior Manager and communicate with the staff member.
10. Assist the HR Manager in preparing Job Advertisement including role clarification, job profile, and required competence.
11. Arrange written test and interview followed by preparing recruitment matrix and recruitment minutes after final selection.
12. Assist HR Manager preparing contracts for newly appointed Fixed tern, CSA, and daily based workers and prepare personal files after receiving proper documents from the staffs.
13. Issues different letters like, release letter, experience certificate, salary certificate, NOC for staffs.

Student Service Executive في Chartered Institute of Management Accountants (CIMA)
  • بنجلاديش
  • يونيو 2011 إلى مارس 2014

1. Maintain overall financial activity of Bangladesh Branch and send reports to the finance executive in Sri Lanka assigned for MESANA offices each month.
2. Assist in overall administrative work of CIMA Bangladesh branch.
3. Maintain correspondence with Sri Lanka office (Regional HQ).
4. Arrange CIMA Global Business Challenge in Bangladesh which is an international case competition organized by CIMA and sponsored by Barclays Capital, UK.
5. Arrange seminars, conferences with corporate houses, and training for corporate & CIMA tuition colleges mostly in association with UKTI (United Kingdom Trade & Investment) in British High Commission.
6. Maintain training calendar and annual training budget for Bangladesh staffs with direct cooperation of the CIMA HRBP in Malaysia.
7. Facilitate training for Bangladesh staff as well as MESANA staffs in annual staff conferences.
8. Maintain Bangladesh Staffs’ personal files.
9. Maintain Bangladesh Staffs’ leave management.
10, Arrange all sort of VISA, International travels, and accommodation of Bangladesh staffs for international travels and other country staffs who visits Bangladesh for seminars and conferences.
11. Assist the partner organizations (Zahur & Mustafiz, Dr. Kamal Ahmed and Associates) in payroll and staff benefits in Bangladesh.
12. Make the marketing communication budget and delivery plan for Bangladesh Branch.
13. Maintain a performance evaluation process of CIMA tuition colleges.
14. Arrange training for the local staffs of tuition colleges regarding the qualification, counseling, and prospective student feedback techniques.
15. Make student outreach campaign like presentations, road shows in different educational institutions being a public speaker.
16. Arrange member outreach campaign like conferences, networking sessions.
17. Counsel prospective students regarding CIMA and career developmen.
18. Arrange different in house and public training programs along with train the trainer programs for tuition colleges and general people.
19. Train all the student counselors of tuition colleges regarding the qualification and counseling style.
20. Develop CIMA Islamic Finance promotions and communication plans.
21. Develop CIMA market outside of Dhaka (Chittagong & Khulna).
22. Assist the CIMA Bangladesh Country Manager in arranging and organizing meetings with both private and public sector top level officials, take meeting minutes and follow-up actions etc.
23. Was responsible for overall office setup, manage approval from BOI and Bangladesh Bank for foreign remittances transfer.

Management Trainee (Human Resource Development) في Unilliance Textiles Limited
  • بنجلاديش
  • نوفمبر 2010 إلى أبريل 2011

1. Receive training about overall Textile Industry, company and its operations.
2. Perform duties in several departments like HR, Accounting, and Quality assurance as a part of training activities.
3. Managing all the training and development activities. Provide induction training for the new workers, arrange different health and safety training for both the workers and management.
4. Assisting the recruitment Manager in recruitment and selection process
5. Mantaining performance evaluation process.
6. Preparing department wise HR Budget.
7. Making job descriptions for executive level employees.
8. Managing personal files,
9. Taking disciplinary actions for worker consulting with the HR Head and issue show cause letter mantaining Bangladesh Labor Law 2006, etc.

Customer Manager في Grameen Phone Limited
  • بنجلاديش
  • مايو 2008 إلى فبراير 2009

1. Receive inquiry calls from customers.
2. Review customer complaints and search for possible solution.
3. Inform customers about their products features, tariff, and other value added services.
4. Give advices to the customers about the possible remedies or solutions of their problem and take actions immediately to solve them using different telecom software.
5. Provide latest information and tools to external partners (Grameen Phone’e external vendors) to make them capable to handle and deliver services to customers in ground level.
6. Provides satisfaction to both the subscribers and external partners and strives to continuously improve service delivery.
7. Record and encode the information that the customer gives.
8. Try to persuade the customer to subscribe latest services and promotions of Grameen Phone.

الخلفية التعليمية

ماجستير, HRM
  • في Institute of Business Administration, Jahangirnagar University
  • ديسمبر 2015
بكالوريوس, 1. Human Resource Managenent 2. Marketing
  • في North South University
  • ديسمبر 2009

Bachelor of Business Administration (B.B.A)

الثانوية العامة أو ما يعادلها, Science
  • في B.A.F Shaheen College, Tejgaon
  • سبتمبر 2004

Higher Secondary Certificate (H.S.C)

Specialties & Skills

Executive Level Presentations
Maintaining Business Relationships
Administration
Communications
Internet and Browsing
Microsoft Office Pckage

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

الانجليزية
متمرّس
البنغالي
متمرّس

العضويات

Administrative Staff Welfare Association, Bangladesh
  • Life Member
  • January 2016
Bangladesh Society for HUman Resource Management (BSHRM)
  • Associate Member
  • January 2015

التدريب و الشهادات

People Before Strategy: A New Role for Senior HR Professionals and C-Suite Members (تدريب)
معهد التدريب:
Ascend HR Pvt Ltd, India, and PTDCA-Bangladesh .
تاريخ الدورة:
May 2017
المدة:
10 ساعات
Train the Trainer (تدريب)
معهد التدريب:
icddr,b
تاريخ الدورة:
April 2017
المدة:
50 ساعة
Neuroscience of Leadership TREAD (تدريب)
معهد التدريب:
BSHRM
تاريخ الدورة:
April 2016
المدة:
10 ساعات
HR Audit (تدريب)
معهد التدريب:
BSHRM
تاريخ الدورة:
January 2016
المدة:
10 ساعات
HR Competency Model for Asia Pacific Regions (تدريب)
معهد التدريب:
BSHRM
تاريخ الدورة:
December 2015
المدة:
9 ساعات
Risk Management in HR (تدريب)
معهد التدريب:
BSHRM
تاريخ الدورة:
November 2015
المدة:
9 ساعات
Domestic Enquiry and Disciplinary Procedure as per Labor law (تدريب)
معهد التدريب:
PTDCA
تاريخ الدورة:
November 2015
المدة:
16 ساعة
Incident Investigation Technique (تدريب)
معهد التدريب:
Business Express, Bangladesh
تاريخ الدورة:
May 2015
المدة:
10 ساعات
Competency Based Interviewing Skills (تدريب)
معهد التدريب:
icddr,b
تاريخ الدورة:
February 2015
المدة:
8 ساعات
Global People Paradigm- The New People Matrix Management Model (تدريب)
معهد التدريب:
Michael A Potter International and Daffodil International University.
تاريخ الدورة:
August 2014
المدة:
10 ساعات
Team Building & Sales Vs. Marketing (تدريب)
معهد التدريب:
CIMA Srilanka
تاريخ الدورة:
July 2013
المدة:
9 ساعات
The 7 Habits of Highly Effective People”-Signature Program of Franklin Covey (تدريب)
معهد التدريب:
Franklin Covey South Asia Division, India.
تاريخ الدورة:
June 2013
المدة:
16 ساعة
Labour Law for Managers & Executives (تدريب)
معهد التدريب:
Bangladesh Institute of Management (BIM)
تاريخ الدورة:
May 2013
المدة:
25 ساعة
Overview of ISO9001:2008 Standard” and “Documentation of ISO 9001:2008 Standard (الشهادة)
تاريخ الدورة:
February 2011
صالحة لغاية:
February 2011
Corporate Social Responsibility (الشهادة)
تاريخ الدورة:
April 2009
صالحة لغاية:
April 2009
Administration, Business Continue Process, Business Risk, and Financial Framework (الشهادة)
تاريخ الدورة:
February 2012
صالحة لغاية:
February 2012
IFRS (International Financial Reporting Standards) (الشهادة)
تاريخ الدورة:
January 2012
صالحة لغاية:
January 2012

الهوايات

  • Cooking
  • Reading
  • Model UN Conference
    I have selected as delegates to the 15th Singapore Model United Nations Conference hosted by National University of Singapore in 2015