مزون الناصر

Secured competitive furniture quotations and aligned with project budgets.
Created detailed furniture and design specs, including materials and dimensions.
Conducted site visits to check on project status, resolved issues, and provided updates.
Managed personnel and materials to optimize project performance.

Provided a friendly and professional first impression, ensuring a positive start to each guest’s stay.
Efficiently handled guest check-ins and check-outs using Opera Cloud and Shumoos systems, ensuring smooth
and accurate processing.
Managed room bookings, modifications, and cancellations, ensuring accuracy and maximizing occupancy.
Processed payments and managed billing, including handling cash, credit cards, and room charges.
Addressed and resolved guest complaints and concerns, striving for immediate resolution and guest satisfaction.

-Preformed front desk duties by supporting costumers inquires.
- Promoted and executed annual membership substitution.
- Escorted customers through cultural museums and exhibits.
- Planned and support the team during events and seasons by waring costumes and
welcoming guests.
- Took initiative for multiple workshops such as sign language and art performances

• Verified claims and communicate the policy with concern medical team.
• Presented insurance policies and marketed its benefits through B2B settings.