Mbali Msibi

 Delivered high quality customer service in the restaurant and bar, assisting with
taking orders, relaying orders to the kitchen and serving guests.
 Assisted guests at the reception, receiving calls and attending to guest requests,
performed basic check-in/ check-out procedures
 Supported housekeeping in room preparation and maintenance.
 Worked on flash reports, stock receiving and petty cash records.
 Assisted in kitchen operations including salad preparation, plating and buffet setup
 Worked effectively under pressure during busy periods while maintaining
professionalism and guest satisfaction

All rounder, worked in all six company departments

 Assisted in daily restaurant operations, including food preparation and customer
service.
 Provided excellent customer care, ensuring a positive dining experience for guests.
 Worked closely with the restaurant team to maintain high standards of cleanliness
and efficiency.