MD ASHRAFUR RAHMAN

• Directed comprehensive business operations, ensuring strategic alignment and effective execution.
• Spearheaded business development initiatives in HRIS, POS, and ERP solutions, driving growth and market presence.
• Managed robust MIS reporting systems, enhancing performance tracking and informed decision-making.
• Executed business process modeling and workflow optimization, delivering tailored solutions for clients.
• Oversaw client presentations and negotiations, successfully acquiring projects and fostering long-term partnerships.
• Partnered with technical teams to guarantee timely delivery and high-quality project outcomes, ensuring client satisfaction.

• Skilled in conducting comprehensive marketing research and performing in-depth statistical analysis to drive business growth.
• Expertly maintain and enhance a robust research database by systematically identifying and compiling relevant marketing information.
• Actively contribute to team success by achieving targeted results and fostering collaboration among team members.
• Enhance marketing effectiveness by proactively identifying and addressing both immediate and strategic challenges.
• Assess, select, and implement cutting-edge hardware and software solutions that align with organizational goals and improve operational efficiency.
• Develop and enforce stringent data management policies to ensure data integrity and compliance across all business functions.

• Successfully managed projects with budgets ranging from BDT 5-8 million, consistently meeting project schedule goals.
• Developed and implemented innovative marketing and sales strategies, shaping the direction for the next 3-5 years.
• Continuously reviewed customer feedback, leading to process improvements that elevated customer satisfaction from 81% to 95%.
• Launched a new loyalty program to transform new clients into loyal customers within a specialized niche market.
• Transitioned from Assistant Business Development Manager to Business Developer, enhancing skills and expertise in business development.