MD FAIZAN

• Sales & CRM: Identified and researched potential B2B clients; managed outbound calls and email campaigns using
Salesforce CRM to track leads, follow up on the pipeline, and convert prospects into paying customers, contributing
directly to revenue growth.
• Client Demonstrations: Conducted live drone demonstrations across agriculture, industrial, government, and
institutional sectors across multiple Indian states, presenting product value and closing deals on-site.
• After-Sales & Customer Support: Managed inbound and outbound calls for existing clients; performed remote
troubleshooting, collected log reports, prepared crash diagnostic reports, raised damage estimations, coordinated part
deliveries, assigned field technicians, and handled invoice submission and payment follow-ups with Government PSUs
and direct clients.
• Business Development: Tracked 19, 000+ government drone tenders; segregated and categorized records by department;
conducted outreach to build relationships, share budgetary quotes, and schedule demos — supporting pre-tender pipeline
development across GCC-comparable government procurement cycles.
• Procurement: Collaborated across teams to source vendors, obtain quotations, and manage delivery timelines for drone
components and spare parts.
• Field Operations: Deployed across multiple states for on-site drone operations, client servicing, troubleshooting, and
end-to-end drone assembly including frame, propulsion, payload, and electronics integration.