Clearance Broker
Federal Express
Total years of experience :4 years, 8 Months
3. Company Name: DHL Express (India) Pvt. Ltd, Chennai
Designation: Summer Trainee / Project Trainee
Duration: June 2008 - August 2008/January 2009 - April 2009
Major Responsibilities
o Customer Relationship Management
o Export - Import Documentation
o Clearance process under various schemes (SEZ, 100% EOU, STP, EHTP)
o Assisted in coordination with Airlines, Freight Forwarder and CHA's
o Gained knowledge in Custom tariff & rules, regulations
o Analysis of level of customer satisfaction
o Studied the customer Loyalty of the company
o Recommended method to improve performance standard
o Informed the management about the current level.
1. Company Name: Federal Express (India) Pvt. Ltd., Chennai
Designation: Clearance Broker
Duration: May 2012 - Till Date
Major Responsibilities
o Supervision of customs clearance for Cargo and Courier.
o Plan daily operations activities related to Custodian, Sort and Clearance Ops.
o Liasoning with Customs Officers for day to day clearance activities.
o To meet clearance timelines for both Courier and Cargo Shipments.
o Maintenance of Custodian records as per Customs rules and regulations.
o Carry out audits for clearance activities as per regulatory compliance.
o Providing trade related solutions to Customers.
o Responsible for processing of transshipment shipments.
o Planning of all the line-haul routes on weekly and monthly basis.
1. Company Name: Federal Express (India) Pvt. Ltd., Chennai
Designation: Clearance Broker
Duration: May 2012 - Till Date
Major Responsibilities
o Supervision of customs clearance for Cargo and Courier.
o Plan daily operations activities related to Custodian, Sort and Clearance Ops.
o Liasoning with Customs Officers for day to day clearance activities.
o To meet clearance timelines for both Courier and Cargo Shipments.
o Maintenance of Custodian records as per Customs rules and regulations.
o Carry out audits for clearance activities as per regulatory compliance.
o Providing trade related solutions to Customers.
o Responsible for processing of transshipment shipments.
o Planning of all the line-haul routes on weekly and monthly basis.
2. Company Name: Agility Logistics Pvt. Ltd., Chennai
Designation: Customer Service Executive
Duration: April 2010 - April 2012
Major Responsibilities
o Co-coordinating with Customers, Clearance, Account's Department, IATA Agents
o Track update status accordingly to Shippers, Freight Forwarders & CHA
o Forwarding documents to Clearance Staff at Cargo Complex as per requirement of the shipment
o Sending Pre-alerts & coordinating with the Overseas Agents for all the Air Shipments
o Segregating post shipment documents forwarding them to the respective parties
2007 to 2009 Master of Business Administration (MBA) - [80%] Bharath University, Chennai
2002 to 2005 Bachelor of Science (B.Sc) - [66%] Magadh University, Bihar