Mohammad Hasan

Coordination and implementation for the company with third party IT Audit firms for cybersecurity controls implementation for Aramco-Saudi Arabia
Creating an account MS 365 admin center and installation MS 365 Client side
Joining PC in Azure Active Directory
Enable multifactor Authentication call to phone, text message, notification through mobile app verification code from mobile app.
Reset username and password through Azure Active directory
Generating Audit log daily basis/monthly basis from Azure Active directory
Message tracing through exchange admin center
Manage and maintain mailbox exchange admin center.
Monitoring all PCs and devices through Sophos central admin
Making daily logs and report generated by Sophos admin central
Configuration and Implementation peripheral policy through Sophos central
Monitor & Analyze Sophos Firewall XG210
Solve technical and operational challenges in the scope of IT reported by users.
In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented
To support computers in hardware and software malfunction in coordination with all the departments
To manage and prioritize any IT problems, impacting either revenue and/or the guest for quick resolution and pro-actively seek for preventative maintenance.
Maintain complete record of the systems related inventory.
Perform any other duties as assigned to him/her by management
Installing Configuring, managing of windows server 2008 and 2019
Configure and maintain Domain Controller, DHCP and DNS server

Installing configuring and maintenance computer hardware, operating systems and its applications
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Replacing parts as required
Set up workstations with computers and necessary peripheral devices
Setting up new users' accounts and profiles and dealing with password issues
Providing support, including procedural documentation and relevant reports.
Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
Responding within agreed time limits to call-outs
Supporting the roll-out of new applications or updates
Testing and evaluating new technology.
Maintaining documentation and hardware/software registers
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Installation, maintenance and Troubleshoot CCTV and DVR.
Installation, maintenance and troubleshooting Biometric attendance machine like face time, Thumb, card.

Taking and follow up of the calls raised by users.
Installation configuration and troubleshooting Windows 7, 8 and 10
Installation and Configuration of MS Outlook 2013
Installation and configuration of Network printer, scanner and USB.
Testing of the computers and ensuring that computer systems are functioning properly.
Individual assessments of computer system to identify the problem.
Upgrading the computer system or offering recommendations on upgrade needed.
Physical setting up of the computers and installation of various computer applications
Manage and troubleshooting of local Area Network (LAN) connectivity issue and physical network cable.
Working with SCCM 2012(System center configuration Manager) console to manage systems, ensure up to date software is available for use, testing patches to OS and Software and providing reporting as requested.
Maintaining maintaining & implementing backup scheduled restoring backup disaster recovery
Testing and examination of server’s equipment’s
Works with IT managers, Projects managers, Business Managers and members of the projects in a technology team to deliver the IT Infrastructures network components required to facilitate existing and new projects in a timely manner.
Providing the access to user as per the requirement and user rights management.
Prepared and maintained documentation of technologies, standard and procedure.
Knowledge of application/database operations and administration activities
Coordinating to the vendor (HP, DELL, ISPs, CISCO, and local IT Suppliers) contact them when necessary related to IT equipment and upgrade.
Maintains system documentation and logs.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Preparation & maintenance of daily, weekly and monthly reports.
Knowledge of window server, Active Directory, DNS, DHCP, and Group Policies, IP Phone systems