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Mohammed Parvez Hussain, Sales And Service In charge

Mohammed Parvez Hussain

Sales And Service In charge·Velocity Motors Trading

United Arab Emirates

Bachelor's degree, Bachelor in engineering

Work experience

Total years of experience: 15 years, 1 months

Sales And Service In charge

July 2014 - Present

Velocity Motors Trading

Dubai, United Arab Emirates

July 2014 - Present

Velocity Motors Trading is a market leader in direct sales of vehicles, spare parts, accessories Lubricants. Selling major brands like Honda VMI odyssey car, Used Cars, Scorpion P6 USA, Arctic Cat USA, Hyosung Korean Motorcycle, Kymco Taiwan, Sym Motorcycle Taiwan, Victoria Scooters, ATV’S, Motor Homes Caravans, Go Float boats USA, River Boats, etc.
 Responsible for sales, business development, marketing, and revenue growth of the Company's products.
 Ensuring customer service standards are always upheld while continuously identifying improvements in internal processes. Commercial Planning, Pricing, Designing
 Close monitoring of the VIP/Corporate / Rental customers to enhance existing relationships, nurture customer loyalty, and increase recurring business.
 Arranging the Finance Facility From banks and forwarding the documents for processing the loans, Organized and maintains contracts, records, and other essential documents archived out-of-date information according to records management compliance.
 Preparing the invoices and Quotations for the Customers I was responsible for taking participation in the auto expo, shopping malls, Driving Schools, etc. to do outdoor marketing and create brand awareness in the market.
 Participate in all front-line activities to maintain/enhance knowledge of the product.
 Supporting the Customer with RTA Paperwork and Insurance of vehicles
 I used to do social media Online Marketing on Dubizzle, Auto trader, auto deals, Facebook, Instagram, Clutch Cycles, etc. to get the E Sales Inquiry
 Arranging the test rides to the customs and Doing follow-up to generate the potential Leads responsible for all brand promotion activities Taking care of Customer satisfaction lookout and after-sales and service.  Providing frontline assistance for Delivering (Local and International) Included bottom line in core markets as well to Africa, Ghana, Angola, Oman, Saudi, etc.  Responsible for taking incoming/outgoing calls and emails

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales and Customer Service Executive

January 2012 - February 2014

Luxury On wheels

Hyderabad, India

January 2012 - February 2014

Luxury on wheels, based in India official dealer for Hyosung bikes and leading procuring They operate out of a state-of-the-art custom bonded warehouse to ensure a robust inventory to facilitate demand.
• Organizing marketing activities, such as promotional events and discount schemes
• Attending the walk-in customer in the showroom, maintaining all the customer details, and looking for customer interest.
• To sell our bikes and generate leads by regular Marketing and Promoting bikes in various events.
• maintaining excellent relationships with senior managers, team members, and customer requirements and presenting appropriately to make sales.
• Prepared all the required documents for the bike and make sure that all the delivery formalities are taken care
• Responsible for accurate quotations and various Pro-forma invoices to customers, processing inquiries through personal visits, email, phone, and fax.
• Market created for visitors and selling our superbikes to the customers and follows then to get the sale interacting with the co-workers to put into existence
• as closely as possible staff executing efficiently and effectively while encouraging them to involve wholeheartedly in all the core activities.
• Maintenance of proper records of customers Working my best to convert earning their confidence with reliable Follow through and clear communication

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Customer Care Representative (CCR)

January 2011 - December 2011

Vertex Solution Pvt Ltd

Hyderabad, India

January 2011 - December 2011

• Handling customers calls and quarries to solve the customer related issues
• Maintenance of proper record of customers. Working my best for convert earning their confidence with reliable. Follow- through and clear communication.
• Served as a liaison between staff and clients Giving them all information about the reliance product explaining them in a perfect manner
• Active Participation in all promotion activities motivating the customers by giving them positive energy.
• Dealing with all customers regarding all problems and giving them appropriate information.
• Actively supported company sales team - Coordinated sales details, pre-sale material and after-sale deliveries. Handles contacts.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

JNTU Hyd

June 2012

June 2012

Bachelor's degree, Bachelor in engineering

India

GPA (percentage): 88%

GPA (percentage): 88%

Bachelor of engineering from the stream of electronic and communication

Skills

Sales Online
Expert
Sales Online
Expert
operations
Expert
operations
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
sales marketing
Intermediate
sales marketing
Intermediate
Operating System
Intermediate
Operating System
Intermediate
Ms Office
Intermediate
Ms Office
Intermediate
Sales Online
Expert
Sales Online
Expert
operations
Expert
operations
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert

Languages

English

Expert

Hindi

Expert

Arabic

Beginner

Telugu

Expert

Training and Certifications

Certifications
CCNA CCNP
netmatrix
Jan 2013 - Dec 2013

Hobbies and interests

Social Networking

Involved In the sales training program of DSK Hyosung and trained my subordinates on the product knowledge Sold the highest number of Hyosung bikes from Luxury on Wheels in 2014 Involved In ADIHEX Exhibition Abu Dhabi Received An Award in 2022