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Md Rahim  Mia, Chief Steward

Md Rahim Mia

Chief Steward·Alshaya Group

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 5 years, 9 months

Chief Steward

January 2023 - Present

Alshaya Group

Riyadh, Saudi Arabia

I found this job using Bayt.com

January 2023 - Present

• Implemented HACCP protocols, enhancing food safety compliance and reducing contamination risks
by 30% within 4 months.
• Ensured compliance with safety regulations, reducing potential hazards.
• Supervised cleaning routines post meals to maintain sanitation levels.
• Managed team of stewards, fostering a positive work environment.
• Implemented standard procedures for food handling and storage to improve hygiene standards.
• Managed emergency response actions following established procedures for evacuation and
passenger safety.
• Preparing hygiene audits, reports and making action plans.
• Led a team of 10 stewards, 16 dishwasherfostering collaboration and improving service efficiency, resulting in a 25%
increase in customer satisfaction scores over 6 months.
• Fostered a positive work environment by mentoring junior stewards, which significantly improved team
morale and operational efficiency.
• Enhanced operational efficiency by implementing a preventive maintenance schedule, resulting in
improved equipment reliability and reduced downtime.
• Enhanced operational efficiency by implementing a preventive maintenance schedule, resulting in
improved equipment reliability and reduced downtime.

Company industry:
Retail & Wholesale
Job role:
Hospitality and Tourism

Steward Trainer

May 2023 - December 2025

The Cheesecake Factory

Riyadh, Saudi Arabia

May 2023 - December 2025

• Enhanced team performance by implementing a structured training program for new stewards,
resulting in a 20% reduction in onboarding time within 3 months.
• Performed regular checks on equipment to ensure safety regulations were upheld at all times.
• Lead and Trained the Night Stewarding team in all aspects of the department and ensure standards
are followed.
• Handled escalated issues from junior stewards effectively maintaining positive working relationships
among the stewards.
• Demonstrated excellent leadership abilities whilst managing diverse teams of stewards.
• Helped chefs with requisitioning stock within budget requirements.
• Reported defective kitchen equipment in line with procedure.
• Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
• Followed health and hygiene standards when handling food and cleaning restaurants.
• Uphold strict cleanliness standards throughout service areas for health compliance.
• Catered private events successfully whilst abiding by companys quality standards.

Company industry:
Food & Beverage Production
Job role:
Hospitality and Tourism

Night Cleaner

December 2022 - May 2023

The Cheesecake Factory

Riyadh, Saudi Arabia

December 2022 - May 2023

• Adhered strictly to food safety regulations ensuring safe dining environment.
• Executed safety protocols with daily safety checks and emergency drills.
• Performing daily maintenance and preventive maintenance checks on kitchen and tableware
equipment.
• Observed punctuality diligently, contributing positively to the teams efficiency.
• Promoted hygiene with thorough sanitisation of restrooms, kitchen areas, and public spaces.
• Followed specific instructions regarding use of chemicals, cleaners, machinery which resulted in
increased efficiency.
• Enhanced guest experience with immaculate presentation of rooms and common areas after
cleaning operations.
• Ensured safety for colleagues during night shifts by promptly reporting any security concerns or
suspicious activities.
• Used vacuum cleaners and associated accessories to clean various floor surfaces to customer
specifications.
• Reported breakages to supervisor.
• Correctly used colour-coded equipment.
• Adhered to health and safety regulations to maintain safe environment for customers.
• Dusted countertops, ceilings and furniture for pristine environment.
• Safely stored cleaning solutions, equipment and chemicals.
• Followed health and safety guidelines to properly dispose of waste and toxic materials.

Company industry:
Food & Beverage Production
Job role:
Other

waiter

June 2019 - August 2021

BD Restaurant

Dhaka, Bangladesh

June 2019 - August 2021

For more experience i resign from this job and I come Saudi Arabia .

Company industry:
1398
Job role:
Sales

Education

International University of Business Agriculture and Technology

January 2022

January 2022

Bachelor's degree, Computer Science

Bangladesh

GPA (point): 3.21 out of 4

GPA (point): 3.21 out of 4

3rd Year completed

College of Development Alternative

December 2013

December 2013

High school or equivalent, Science

Bangladesh

GPA (point): 4.31 out of 5

GPA (point): 4.31 out of 5

Complete Secondary School Certificate

Mukundapur High School

December 2011

December 2011

High school or equivalent, Science

Bangladesh

GPA (point): 4.31 out of 5

GPA (point): 4.31 out of 5

Complete HSC

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Management
Expert
Management
Expert
Leadership
Expert
Leadership
Expert
Teamwork
Expert
Teamwork
Expert
Food Cost
Expert
Food Cost
Expert
Microsoft Office, Excel, PowerPoint
Intermediate
Microsoft Office, Excel, PowerPoint
Intermediate
Team leader
Expert
Team leader
Expert
Equipment inspection
Expert
Equipment inspection
Expert
Knowledge of HACCP
Expert
Knowledge of HACCP
Expert
Inventory
Intermediate
Inventory
Intermediate
Computers
Intermediate
Computers
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
RESTOCKING SHELVES
Intermediate
RESTOCKING SHELVES
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate

Languages

English

Expert

Hindi

Intermediate

Training and Certifications

Certifications
Basic Food Safety & Allergen Certification
Basic Food Safety Certificate
Team Member of The Month
The Cheesecake Factory, Alshaya Group
Oct 2024
Show credentials

Hobbies and interests

playing cricket

I love to playing cricket with my family