(Executive Officer, Retail Credit Risk Management);
Dutch Bangla Bank PLC
Total years of experience :12 years, 10 Months
i. Submitting retail credit proposals to loan committees in adherence to lending guidelines while evaluating client financial needs and ensuring compliance with internal policies and external regulations.
ii. Collaborate with Product, Operations, and Tech to address fraud trends, refine strategies, and improve policies to reduce losses and enhance customer satisfaction.
i. Led a 9-member team towards profitability aligned with the company's vision while hitting branch expansion goals.
ii. Improved customer experience by collating customer feedback and identifying areas to improve, such as operational, administrative, processes, and competitiveness of products and services.
i. Manage branch operations and daily activities, Secure new, high-quality business, recommend fresh products and services to current clients, and foster a robust branch portfolio.
ii. Act as BAMLCO and ensure full compliance of AML & TF-related issues.
iii. Prepare ofice notes, EC & board memos for corporate loans and place them in the Executive Committee, Board of Directors of the Bank, etc.
