Mohammed Sultan, Senior Data Analyst

Mohammed Sultan

Senior Data Analyst

Microsoft (Ushta Te Payroll)

Lieu
Inde - Hyderabad
Éducation
Baccalauréat, Computer Science Engineering
Expérience
5 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 9 Mois

Senior Data Analyst à Microsoft (Ushta Te Payroll)
  • Inde - Hyderabad
  • Je travaille ici depuis août 2023

Project: Bing Shopping Search Answer Title: Senior Data Analyst
Responsibilities: Handled Bing Search Shopping Answer data for more accuracy and clear search results.
Data Cleaning and processing the SERP data for Developers for increasing Bing Search result.
Worked with Product Mangers, Data Scientist and Engineering Teams to find out capabilities gaps, develop best practices and work alongside the rest of the global data Analysts and technical leads.
Data quality judgments, data extraction, updating data using tools, periodically creating updates by running tools, given the guidelines.
Creating processes and methods for curating data depending on the kind of Segment, Entity and its attributes.

Closely interact with product managers and the engineering teams. Support them with eliminating data quality issues earlier in the lifecycle.
Applying business logic for comparing data feeds in a multi-partner environment.

Timely reporting of status for the team as well as self, as determined by the manager.
Participate in client calls & Daily scrum.
Created and managed Shopping DSAT dashboard in Azure DevOps.
Created Shopping Vertical (Level 2) dashboard using Power BI.
Created and managed Azure DevOps queries for SERP, Shopping Answer and Product Pages.
Preparing weekly reports for missing DSAT SLAs.

Handling Ad Hoc request from senior managers. Worked with clients and senior managers for business and product understanding and help them in their Ad hoc requests.

Business Analyst à Wipro Ltd
  • Inde - Hyderabad
  • juillet 2021 à avril 2023

Project: Aviva life Services UK Limited
Title: Business Analyst (Salesforce)
The goal of the project is to introduce new and unified Sales front-end using Salesforce, which will allow for channel integration, a reduction in talk time, flexible navigation, and support a 360 degree view of contacts and products (life Insurance products) across the enterprise in order to increase sales, increase retention, and improve customer satisfaction.

Responsibilities:
Coordinated with Business Users and Pricing team to gather requirements for CPQ implementation. Supported the projects end to end implementation. Configured Products, Catalog, Catalog Hierarchies, Bundles, Bundles within Bundle, Price Lists across all products. Various pricing factors like variance pricing, volume based pricing, attribute based pricing has been configured. Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, quoting etc. Worked on Salesforce CPQ pricing using list, cost/markup, percent total, block, price rules, calculator plugins, filter rules, system and user discounts. Coordinated with Legal, Business Operations, Orders and Finance teams to execute customer agreements and process purchase orders. Involved in Configurations and Administration of Sales force.com. Documented Requirements Provided Functional Solution. Prepared Progress Report. Interact with business users and work closely with them to understand their business need and opportunities. Managed Salesforce application user profiles, permissions, validation rules etc. Performed administrative task such as created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users. Created reports and dashboard as per requirement of the user and business need. Environment: Salesforce.com-sales cloud.

Company: Wipro Ltd Mar 2020 - Jun 2021
Project: Central Workforce Management Title: Business Data Analyst

Responsibilities: Gathered and analyze data, formulate and test hypotheses, synthesize findings, provide thought leadership, develop initiatives and help drive and translate recommendations into results. Prepared Weekly, Monthly & Quarterly performance report for Senior Management. Prepared and handled complete organization Demand, Bench and Allocation reports and Dashboards.
Daily and weekly send the bench employee details reports to Chairman, CEO and other high level authorities peoples. Provided daily analysis of available shift offerings, staffing requirements, and allocations. Created Reports and Dashboards using Microsoft Power BI tool. Created and managed Allocated, New joined, Bench employee dashboard. Managed operational dashboards to monitor business line performance, analyze business, provide insights to improve business performance and drive business actions. Authored, manage, and deliver executive-level reporting, including daily, weekly, monthly & quarterly reviews to manage risks and issues and improve team communication and collaboration. Act and operate as an internal consultant, working directly with multiple stakeholders and management to diagnose issues, resolve them and improve processes to minimize complexities and optimize performance.

Business Data Analyst à Wipro Ltd
  • Inde - Hyderabad
  • mars 2020 à juin 2021

Responsibilities
Gathered and analyze data, formulate and test hypotheses, synthesize findings, provide thought
leadership, develop initiatives and help drive and translate recommendations into results.
Prepared Weekly, Monthly & Quarterly performance report for Senior Management.
Prepared and handled complete organization Demand, Bench and Allocation reports and
Dashboards.
Handled day to day digital ad-operations of client accounts and interact with both internal and
external stakeholders.
Support Account Managers and Customers with their advertising technical issues resolution.
Collaborated with the different departments teams to not only maintain ad operations but
improve and streamline processes when possible.
Created dashboards and reports for Ads trends analysis using Looker.
To document the business process by identifying the requirements.
Responsible for collecting the business requirements.
Daily and weekly send the bench employee details reports to Chairman, CEO and other high level
authorities peoples.
Provided daily analysis of available shift offerings, staffing requirements, and allocations.
Created Reports and Dashboards using Microsoft Power BI tool.
Created and managed Allocated, New joined, Bench employee dashboard.
Managed operational dashboards to monitor business line performance, analyze business, provide
insights to improve business performance and drive business actions.
Authored, manage, and deliver executive-level reporting, including daily, weekly, monthly &
quarterly reviews to manage risks and issues and improve team communication and collaboration.
Act and operate as an internal consultant, working directly with multiple stakeholders and
management to diagnose issues, resolve them and improve processes to minimize complexities
and optimize performance.

Senior Analyst à Wipro Ltd
  • Inde - Hyderabad
  • juillet 2018 à février 2020

Project: Google AdWords Title : Senior Analyst Responsibilities:
Handled day to day digital ad-operations of client accounts and interact with both internal and external stakeholders. Support Account Managers and Customers with their advertising technical issues resolution. Collaborated with the different departments teams to not only maintain ad operations but improve and streamline processes when possible. Created dashboards and reports for Ads trends analysis using Looker. To document the business process by identifying the requirements. Responsible for collecting the business requirements.

Éducation

Baccalauréat, Computer Science Engineering
  • à Jawaharlal Nehru Technological University
  • mai 2024

Baccalauréat, Computer Science Engineering
  • à JNTUH. University
  • janvier 2024

(

Etudes secondaires ou équivalent, Computer Science Engineering
  • à Narayana Jr. College
  • janvier 2024

(

Baccalauréat, Bachelor of Technology (Computer Science Engineering)
  • à Jawaharlal Nehru Technological University
  • mai 2015
Etudes secondaires ou équivalent, Intermediate (12th)
  • à Narayana Junior College
  • mai 2011
Etudes secondaires ou équivalent, SSC (10th)
  • à Kilpatrick Mission High School
  • mai 2007

Specialties & Skills

Stakeholder Management
Client Management
Administration
Salesforce.com
Business Analysis
DASHBOARD
LEADERSHIP
BUSINESS REQUIREMENTS
COMMUNICATIONS
BUSINESS INTELLIGENCE
REQUIREMENTS
Salesforce
Data Analysis
Business Analysis
Power BI
Azure DevOps
Microsoft Office Suite

Profils Sociaux

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Langues

Anglais
Expert
Hindi
Expert
Urdu
Expert

Formation et Diplômes

Salesforce CPQ Specialist (Certificat)
Date de la formation:
July 2023
Valide jusqu'à:
July 2025
Salesforce Platform Developer 1 (Certificat)
Date de la formation:
June 2023
Valide jusqu'à:
June 2025
Salesforce Certified Administrator (Certificat)
Date de la formation:
June 2023
Valide jusqu'à:
June 2025

Loisirs

  • Cricket, Football, Technology