Manager IT
Sharmin Group
Total years of experience :14 years, 4 Months
● Administration of IT Department ( Server Controlling and Maintenance)
● Arrange work procedure with manage of subordinates
● Maintain Internet Facilities in organization through ISP Providers in Bangladesh
● Training and Knowledge sharing to new comers as well all the other IT members
● Arrange meetings and discussion with the Managements for necessary changes in organization concerning technical fields related to the technical update
● Local Area Network designing, implementation and application for Organization
● Windows Server Configuration & Maintenance
● Configure, maintain and upgrade company’s network infrastructure and fully support.
● Configure Windows Server 2012 and service like DNS, DHCP, GPOs
● Configure File Server, Active Directory Domain Controller Server system administration
● Install and support LANs, WANs, configure and manage Cisco switch like VLAN, VTP
● Configure and maintenance of Mikrotik Router and Bandwidth Management
● Monitoring network perform (availability, utilization, throughput and latency) and test for weakness
● Configure routers and switches expert all technical support and troubleshooting activities related to network printers, install and integrate new server hardware and application
● Support administrator issues for Windows Server 2012 backup and service
● Capable of working with remote desktop environment
● Deployment of antivirus servers & clients perform on-site/off-site service
● Provide IT supports to user end for their Desktop and Laptops, wireless Router, scanners, printers, ups and others devices
● IP Camera/CCTV and access control maintenance, define network policies and procedures
● Specify system requirements and design solutions
● Administration of IT Department ( Server Controlling and Maintenance)
● Arrange work procedure with manage of subordinates
● Maintain Internet Facilities in Palmal through ISP Providers in Bangladesh
● Training and Knowledge sharing to new comers as well all the other IT members
● Arrange meetings and discussion with the Managements for necessary changes in Palmal Group concerning technical fields related to the technical update
● Local Area Network designing, implementation, application for sister concern factories for Palmal Group
● Windows Server Configuration & Maintenance
● Proxy Server Configuration & Maintenance
● Active Directory Server maintain with company policy
● IT Department Policy upgrades & maintain
● To Responsible for System backup & recovery process
● Frequently visiting all Networked nodes, Troubleshooting of all Network & system related problem, Installing & troubleshooting all kinds of network printer
● Mikrotic routers configure & control for bandwidth
● Factories connect with VPN & frequently checking connection is up
● Payroll server, Tuca server maintain & troubleshoot
● Desktop (Brand/Non Brand) Computer’s Hardware & Software (Operating and application software) complete installation, maintenance & troubleshooting
● WiFi router keep alive for all conference room
● Configure, maintain and upgrade company’s network infrastructure and fully support.
● Configure Windows Server 2008/2012/2016 and service like DNS, DHCP, GPOs, WSUS and ADDS.
● Configure File Server, Active Directory Domain Controller Server system administration
● Administrate and support Microsoft Active Directory as it pertains to Microsoft Exchange and Skype for Business
● Install and support LANs, WANs, configure and manage Cisco switch like VLAN, VTP
● Configure and maintenance of Mikrotik Router and Bandwidth Management
● Monitoring network perform (availability, utilization, throughput and latency) and test for weakness
● Configure routers and switches expert all technical support and troubleshooting activities related to network printers, install and integrate new server hardware and application
● Support administrator issues for Windows Server 2012 backup and service
● Capable of working with remote desktop environment
● Deployment of antivirus servers & clients perform on-site/off-site service
● Provide IT supports to user end for their Desktop and Laptops, wireless Router, scanners, printers, ups and others devices
● IP Camera/CCTV and access control maintenance, define network policies and procedures
● Specify system requirements and design solutions
● Ensure network security and connectivity, set up accounts permissions and passwords
● Deploy PC, server (Physical and Virtual), and network hardware per approved system configurations and provide PC system troubleshooting and support for end users, including Office 2010 / 2013 /2016 suite
● Windows Server system administration experience in Windows Server 2008/2012/2016
● Responsible for diagnosing & resolving hardware, software & end users problems.
● Experience in a mid-to-large environment of Active Directory management and related services (GPOs, DNS, DHCP, etc.)
● Windows Server system administration experience in Windows Server 2008/2012/2016
● Experiences on maintaining and configure domain controller and file server.
● Active Directory user account create in windows server with joint to active directory.
● Developing the infrastructure and systems to meet the organization needs.
● Working within a TCP/IP network environment, including DHCP, DNS and Ethernet
● Inter-networking concepts and able to manage corporate office network.
● Troubleshoot network related issue like AP, Network connectivity of end user
● Configuring and managing data backup & restore procedures.
● Maintaining a wide range of computer hardware and software programs.
● Identifying & reporting on the budgetary implications of IT projects and upgrades.
● Clear and strong concept about SQL queries, insert, View and Tables.
● Responsible for allocating work to junior staff and induction training for new staff.
● Deploying new hardware, server backups & evaluating new software & security risks.
● In-depth knowledge of Microsoft Windows client operating systems, XP, Windows7, 8
& Microsoft Office up to Office 2010.
● Provide IT support to all Desktop, Laptop and Printer user.
● Communicating with third party technical specialists.
● Responsible for networking, design, installation and maintenance services.
● Practical and hands-on experience on configuration of wireless router & AP
● Diagnosis of desktop, application, networking and infrastructure issues.
● Working within a TCP/IP network environment, including DHCP and Ethernet
● Professional knowledge Active Directory Domains with DNS, ADC and File Server.
● Active Directory user account create in windows server with joint to active directory.
● Maintaining a wide range of computer hardware and software programs.
● Identifying & reporting on the budgetary implications of IT projects and upgrades.
● Inter-networking concepts and able to manage corporate office network.
● Configure and Manage of MikroTik Router like DHCP, Bridge, NAT, Queue etc.
● Configuring and managing data backup & restore procedures.
● Provide IT support to all Desktop, Laptop and Printer user.
● Communicating with third party technical specialists.
● Applying patches in accordance with company procedures.
● Responsible for diagnosing & resolving hardware, software & end users problems.
● Acting as the first point of contact for all IT & technical queries.
● Maintaining a wide range of computer hardware and software programs.
● Developing the warranty service and systems to meet the organization needs.
● Configuring and managing backup & restore procedures.
● Providing laptop and desktop support large environment.
● Investigate specialist and complex IT support issues.
● Communicating with clients and technical specialists.
● Data backup and disaster recovery plans.
● Testing and evaluating new technology.
● Applying patches in accordance with company procedures.
● Responsible for diagnosing & resolving hardware, software & end users problems.
● Acting as the first point of contact for all IT & technical queries.
● Developing the warranty service and systems to meet the organization needs.
● Maintaining a wide range of computer hardware and software programs.
● Laptop (HP & DELL) hardware repairing and warranty service claim.
● Troubleshooting PC’s, laptops and mobile devices.
● Investigate specialist and complex IT support issues.
● Communicating with clients and technical specialists.
● Experience of supporting a wide and varied client base.
