Order Management Specialist
SM Retailer
Total des années d'expérience :8 years, 8 Mois
Ensure all sales orders are booked & scheduled within stipulated time.
To follow through on all instructions communicated on the purchase order and also by orders received from the customer directly
Review each sales order to ensure all orders conform to revenue recognition policy and adhere to the discounts as detailed in the organizations policy manual
Validate order entry teams data inputs for accuracy, and place necessary holds as appropriate
Provide cross functional operational support to sales, logistics, legal and operations on daily basis. Coordinate product availability and work with shipping for logistics changes
To provide status on orders, contract, invoices, serial numbers, shipment tracking etc
To coordinate with sales, finance and partners when revisions to purchase orders are required and/or approvals are necessary.
Maintain and monitor weekly metrics, including parameters like on-time delivery, Average business days to ship, Expedite and Rejection rates etc.
Maintain proactive communication with Sales and Management on any urgent orders/exception.
Assist in the ongoing documentation of the order process including analyzing problems within the order entry processes.
Participating in the development of new processes or techniques to resolve problems and prevent their reoccurrence, and contributing ideas for process
Assist with system enhancement activities, including business requirements documentation and User Acceptance Testing.
Maintain focus, processing throughput, and professional composure in a fast-paced environment especially during high-volume periods at quarter end.
• Responsible to record all journal entries & posting to ledger accounts on daily basis.
• Responsible to manage payments to suppliers & other various expenses.
• Responsible to perform sales analysis reports on daily, weekly, monthly basis.
• Responsible for verification & preparation of daily payments vouchers.
• Responsible to manage all bank accounts & petty cash on daily basis.
• Responsible for credit card payment entries & looking of daily transactions of cash & bank.
• Responsible for local transportation bills.
• Responsible for preparing cheques & making payment.
• Responsible to prepare bank reconciliation statements at fortnight & month end.
• Responsible to maintain stock summary inflow & outflow of material.
• Responsible to prepare cash flow & fund flow statements.
• Responsible to maintain various ledgers of customers & suppliers.
• Responsible to prepare Trial Balance, P&L a/c, Balance Sheet.
• Responding to make customers calls regarding payments.
Completed MBA in Finance & Accounting with A Grade from Osmania University
Bachelor of Commerce PHRM DEGREE COLLEGE 2006-2009 OU - Hyderabad
• Affiliated to OSMANIA UNIVERSITY - HYDERABAD.. Strength: • Highly motivated self-starter, with good communication and interpersonal skills • Dedicated and hardworking, quick learner • Ability and willingness to learn and get along with the people • Having a deep sense of responsibility and sincerity ' DEGREE SCHOOL/COLLEGE YEAR OF PASSING UNIVERSITY
S.S.C. Madina Model High School March 2004 Board of secondary Education
