MD FEROZ SHAH Linkon

 Represent NEC Technical Service and Planning .
 Managing project of microwave modification for 3G and 4G network
 Project workflow preparation, RACI Matrix \[Responsibility Assignment Matrix\] and Cross-Departmental collaboration.
 Managing project for emergency network support.
 Microwave Network implementation whereas new link installation, troubleshooting, policy management as per customer requirement.
 Develops solution by preparing and evaluating alternative workflow solutions.
 Responsible for Planning Network infrastructure, Microwave Network Planning and Design ( PL5, Ellipse) as per customer requirement.
 Responsible for advising of implementing new technology in customer Network.
 Test, maintain, analyze and monitor customer network infrastructure and troubleshoot to identify problems.
 Microwave Transmission data analysis and consult with customer for system improvement and optimization.
 Retain updated knowledge and create technical justification for NEC’s latest solution.
 Very good understanding of web technologies, including HTTP, SMPP and TCP/IP as well as firewalls, VPN.
 NEC SKA (Software Key Allocator) System Integration.
 Script design (batch, Shell and Python) to ease different operational work.
 Network/Systems fault isolation and resolution. Provide technical support for existing customers; Telenor \[Grameenphone Bangladesh Ltd.\] and Banglalink Digital Communication Ltd \[Banglalink\];
 IP and route planning for NMS and microwave implementation.
 Have good knowledge in C, C#, SQL, Web Services, HTML,
 Ensures operation by training client personnel; Apply new information to the position and related tasks.
 Assist in the coordination and linkage of computer systems within an organization to increase compatibility and information sharing. IT policy implementation and different server configuration (File Server, Mail Server, FTP Server and WEB Server).
 Design, implementation and management of computer network security architecture for customer, maintenance with expertise level troubleshooting and analysis using Secure Protocols (SNMPv3/SSL/HTTPS/SFTP/SSHv2), RADIUS server for remote client authentication, Access Control List and AES (Advanced Encryption Standard).
 Maximize the efficiency, effectiveness and overall quality of systems. Ensure timely support for server and service nodes of Telecommunication and data communication services for customer.
 Resiliency/protection design for IP/Computer/data network using RSTP/MSTP/Ethernet Ring (linear protection G.8031, ring protection with dual capacity G.8032v2)/LAG (802.1ax LACP).
 NEC cloud based solution (Software as a Service, Infrastructure as a Service) design.
 Worked with NEC SDN (Software Defined Networking) solution design.

More than 4 years working experience of Project Management and Technical Support and Solution, as a specialist in Microwave engineering as well as Network Planning. Also expert in NEC Microwave product.
Represent NEC Technical Support and Solution Services.
Responsible for designed and deployed training classes for new customers and carriers.
Responsible for advising of implementing new technology in customer Network.
Responsible for NEC internal team training and technical support.
Take ownership of high priority customers problems and/or those with severe issues. Collect, analyze, and communicate complex advice for outage recovery and prevention by clearly representing the problem, resolution, and root cause over the lifecycle of major scenarios.
Key Contributions:
 Provide solution for different kind of network planning problem, complex problem troubleshooting and many more.
 Did some standard technical database for my current company NEC corporation.

Responsible for Project Management and technical support and for Network Implementation in Grameenphone and Banglalink 3G swap project.Worked as project management supervisor in Microwave Swap project for ipaso (NEC solution ) installation, Microwave link establishment, fault isolation and performance analysis.
Excellent communicator that collaborates with team members and consults with third party vendors to achieve goals.
Key Contributions:
Achieved Project target time Milestones successfully.
Have done 1048 Link swap in 5 months of project targeted time line.