Synchrony International services IS- Threat Detection
Total years of experience :16 years, 0 Months
for a U.S based ISP, EarthLink, Inc
Responsibilties:
•Managing File Server and Share folder access rights for users. Implemented roaming profile for a specific user with permission. Responsible for IT Infrastructure development and Project Management.
•Technical support provided to the end user over the telephone
To serve customers based on the Internet setup and issues arising out of setup and configuration of Dialup, aDSL, Cable. Troubleshoot and fix the issues with Remote Desktop Sharing session (Remote Access). To fill Trouble Tickets, if required & set expectations with customers
from
courses: CEH Certified Ethical Hacker (ECC0764819325) •CompTia Security+ Certified (COMP001021147504) •Microsoft Certified Systems Engineer (M.C.P ID# 3346352)
from
courses: CEH Certified Ethical Hacker (ECC0764819325) •CompTia Security+ Certified (COMP001021147504) •Microsoft Certified Systems Engineer (M.C.P ID# 3346352)