Med Amine Idikane

• Conducted outbound B2B telephone prospecting and expanded the
client portfolio.
• Applied active listening skills, handled customer objections, and
presented tailored commercial solutions.
• Managed remote customer relationships and maintained CRM
databases with accuracy.

• Coordinated field marketing activities and managed information flow
with internal and external clients.
• Supported the sales team by following up on customer requests and
processing business data.
• Contributed to the planning and logistics of a corporate event.

• Welcomed customers and provided assistance at the bank branch.
• Responded to initial customer inquiries and ensured a smooth
customer experience.