Customer Service Representative
Xceed
مجموع سنوات الخبرة :3 years, 10 أشهر
Handle customers inquiries concerning services, billing, inquisitions & providing accurate and full information according to the contact center guidelines. 2. Resolve customers complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. team leaders, supervisor or the back office. 3. Acquire customers orders and create opportunities for up-selling and cross selling4. Handle effectively the needs of the customers and enhance standards of quality for the service offered.
حفظ المستندات للشركات باكثر من طريقه ( لسهوله الاسترجاع) وكذلك حفظها من الضياع والتلف
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