Service director
Mansour Group
Total des années d'expérience :38 years, 4 Mois
Keep close follow up on customer satisfaction and loyalty Levels to ensure total
customer satisfaction
Continually improve level of staff motivation and satisfaction.
Manage and drive manpower to achieve Company Targets in profitable
manner through:
o Increase the number of service contracts.
o Monitoring and controlling the staff overtime and general Expenses.
o Analyzing results Vs pre set measures.
o Identifying performance gaps and implement development action
plans and training requirements.
o Controlling the cost of spare parts.
o Maintaining Van Kit inventory levels.
establishing service department
Keep close follow up on customer satisfaction and loyalty Levels to ensure total
customer satisfaction
Continually improve level of staff motivation and satisfaction.
Manage and drive manpower to achieve Company Targets in profitable
manner through:
o Increase the number of service contracts.
o Monitoring and controlling the staff overtime and general Expenses.
o Analyzing results Vs pre set measures.
o Identifying performance gaps and implement development action
plans and training requirements.
o Controlling the cost of spare parts.
o Maintaining Van Kit inventory levels.
Keep close follow up on customer satisfaction and loyalty Levels to ensure total
customer satisfaction
Continually improve level of staff motivation and satisfaction.
Manage and drive manpower to achieve Company Targets in profitable
manner through:
o Increase the number of service contracts.
o Monitoring and controlling the staff overtime and general Expenses.
o Analyzing results Vs pre set measures.
o Identifying performance gaps and implement development action
plans and training requirements.
o Controlling the cost of spare parts.
o Maintaining Van Kit inventory levels.
Reorganizing and Managing Nokia maintenance department .
Establishing Nokia Maintenance and Technical center.
Establishing HP service center
Keep close follow up on customer satisfaction and loyalty Levels to ensure total
customer satisfaction
Continually improve level of staff motivation and satisfaction.
Manage and drive manpower to achieve Company Targets in profitable
manner through:
o Increase the number of service contracts.
o Monitoring and controlling the staff overtime and general Expenses.
o Analyzing results Vs pre set measures.
o Identifying performance gaps and implement development action
plans and training requirements.
o Controlling the cost of spare parts.
o Maintaining Van Kit inventory levels.
Reorganizing and Managing Nokia maintenance department .
Establishing Nokia Maintenance and Technical center.
Keep close follow up on customer satisfaction and loyalty Levels to ensure total
customer satisfaction
Continually improve level of staff motivation and satisfaction.
Manage and drive manpower to achieve Company Targets in profitable
manner through:
o Increase the number of service contracts.
o Monitoring and controlling the staff overtime and general Expenses.
o Analyzing results Vs pre set measures.
o Identifying performance gaps and implement development action
plans and training requirements.
o Controlling the cost of spare parts.
o Maintaining Van Kit inventory levels.
Reorganizing and Managing Marketing and maintenance department for Arab International group.
- Keep close follow up on customer satisfaction and loyalty Levels to ensure total customer satisfaction
- Continually improve level of staff motivation and satisfaction.
- Manage and drive manpower to achieve CompanyTargets in profitable manner through:
o Increase the number of service contracts.
0 Monitoring and controlling the staff overtime and general Expenses.
0 Analyzing results Vs pre set measures.
o Identifying performance gaps and implement development action plans and training requirements.
o Controlling the cost of spare parts.
o Maintaining Van Kit inventory levels.
- Keep close follow up on customer satisfaction and loyalty Levels to ensure total customer satisfaction
- Continually improve level of staff motivation and satisfaction.
- Manage and drive manpower to achieve Company Targets in profitable manner through:
0 Increase the number of service contracts.
o Monitoring and controlling the staff overtime and general Expenses.
o Analyzing results Vs pre set measures.
0 Identifying performance gaps and implement development action plans and training requirements.
o Controlling the cost of spare parts.
0 Maintaining Van Kit inventory levels.
- Keep close follow up on customer satisfaction and loyalty Levels to ensure total customer satisfaction for my territory
- Increase the number of service contracts
- Controlling the cost of spare parts.
- Maintaining Van Kit inventory levels.
project very good general pass