Facilities Controller
Emirates/Dnata
مجموع سنوات الخبرة :24 years, 4 أشهر
Key Responsibilities
Project management and supervising and coordinating work of contractors.
Investigating availability and suitability of options for new premises.
Calculating and comparing costs for required goods or services to achieve maximum value for money.
Planning for future development in line with strategic business objectives.
Managing and leading change to ensure minimum disruption to core activities.
Directing and planning essential central services such as reception, help desk, security, maintenance, mail, cleaning, catering, and waste management
Ensuring the building meets health and safety requirements.
Planning best allocation and utilisation of space and resources for new buildings, or re-organising current premises.
Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies.
Coordinating and leading teams to cover various areas of responsibility.
Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
Responding appropriately to emergencies or urgent issues as they arise.
Key Responsibilities
→ Relationship Management with internal & external stakeholders.
→ Safety and environment management
→ Manage outsourced contracts and Manpower.
→ Review of Bills for service, cost analysis and cost control.
→ Ensure compliance of local governance regulations, periodical reviews and submit report
→ Supervise contracts in line with standards and budgets.
→ Vendor management
→ Directing and planning of essential central services - front office, transport, building maintenance, work place safety, cleaning, catering, and waste management
→ Asset management
→ Expenses tracking Budget verses actual.
→ Preparation of MIS of expenses and deviation report.
→ Creating strategic goals for department.
→ Identify areas of improvement.
→ Prepare strategic PPT for facility upgrade and responses.
Highlights
→ Developed and implemented internal portal for Help Desk Request Tracking
→ Planned and executed a complete facelift of cafeteria, floor pantries and employee recreation centres
→ Successfully implemented employee transport transition of non AC vehicle to AC vehicles for 1500 commuters with minimal cost impact
→ Implemented campus waste recycling projects and other eco-friendly practices to ensure zero waste discharge. Provided support to local schools with 10000 recycled note books every academic year without expenditure.
Key Responsibilities
→ Supervising and coordinating with the Facility Management contractors so as to complete the required work.
→ New office facility setup, office moves and logistics
→ Manage complete facilities services for petroleum and chemical R&D centre which include security, HSE, utility services, M&E services and office administration
→ Calculating and comparing the cost for goods/services so as to achieve the maximum value for money.
→ Planning for future development in line with strategic business objectives.
→ Planning best allocation & utilising the space and resources for new buildings or re-organising the current premises.
→ Checking the work done by staff or contractors and working on deficiencies if found any.
→ Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
→ Implementing the maintenance strategies/programs for asset management plan, planned maintenance, equipment replacement proposals and procurement strategies.
→ Responding appropriately to emergencies or urgent issues as they arise.
Highlights
→ Played major role in setting up new R &D project in a remote location
→ Attained client satisfaction by managing a quick response team at the site and utilized only relievers from staffing so as to fasten the response to each help desk calls.
→ Successfully managed a smooth transition of FM service contractors.
→ Resolved the flooding problem at site due to monsoon, by modifying the existing rain water harvesting charging system to storage system and used it for irrigation.
→ Received special recognition for managing 1 million injury free work hours & improving the HSSE standards at site.
Key Responsibilities
→ Managing the client visits and supporting the Office Services and Facility Needs like -
✓ Health Club, Swimming Pool, Recreational, Cafeteria, House Keeping, Office Equipment, and Pest Control Management, Access Control, CCTV and Fire & safety System Management.
✓ New Facilities-Assistance, Handover Process, Vendors Coordination, Shifting & Asset Management.
Highlights
→ Directly handled various internal events and saved approximately 30 Lacs per year.
→ Handled a real fire at UPS bank, without any major damage to property and saved Lacs of rupees worth asset, by managing a proper emergency response team at site
→ Received Team Extra Miler Award consecutively 2 years for contribution made in the department.
→ Awarded certificate of recognition for contributions on setting up a new facility of Infosys BPO in a new building
→ Received special bonus for cutting down cost so as to conduct entertainment events at Infosys for DJ nights and Process day celebrations, etc.
Hilton Hospitality Groups, Antwerp (Belgium) Management Trainee Jan '00-Mar '01
→ Post-Graduation in Facilities Management .
- Oriental School of Hotel Management (Wayanad, Kerala), AICTE, Calicut University in 1998. - Secured 60% marks. → 3 years Hotel Management and Hospitality Management