IT Business Analyst
Dubai Airports
Total des années d'expérience :8 years, 5 Mois
Business Analyst for CRM applications like MS Dynamics and Salesforce
Implemented application for Affiliate business and supported IBMS, global application for program listing.
Responsible for creating dashboards for hits on the OTT app- NexGTv. Responsible for CRM.
Requirement Gathering was a key role. After proper requirement elicitation, Business processes were developed using the tool SupportCentral.
B.TECH in Information Technology from IEC College of Engineering and Technology, Greater Noida.2007-2011