IT Project Manager
NXDT
Total years of experience :3 years, 2 Months
-Successfully delivered multiple VDI (Virtual Desktop Infrastructure) projects for diverse clients, ensuring on time completion and adherence to project objectives.
-Collaborated with clients to define project scope, goals, and deliverables, resulting in a seamless virtual
desktop environment that met client requirements.
-Implemented effective project management methodologies, resulting in a 20% improvement in project delivery efficiency.
-Completed Palo Alto Next Generation Firewall implementation in 51 sites overseas for a key client, ensuring network security and compliance.
-Led a cross-functional team through the entire project lifecycle, from planning and design to execution and post-implementation support.
-Managed project budgets, resources, and timelines effectively, resulting in a successful implementation
within the agreed-upon timeframe.
-Coordinated with international stakeholders to address site-specific challenges and ensure consistent and secure network infrastructure across all locations.
-Conducted thorough testing and quality assurance procedures, guaranteeing the reliability and effectiveness of the deployed Palo Alto Next Generation Firewall solution.
-Provided consulting services for Cyber Security Solutions to clients.
- Spearheading overall project governance, performance tracking, and resource allocation
in the team.
- Collaborating with client stakeholders to understand operational drivers, assess continuous improvements, and ensure security compliance.
- Acting as a focal point of contact for team leads, clients, and facilitated effective communication between team members.
-Streamlining processes, identified gaps, and proposed improvement plans.
- Managing teams, resolved issues, and coordinated with onsite, offshore, and clients with new changes in the security policies.
- Functioning as a governing body for project management and as a source of guidance & advice for IT Security Project Managers.
- Tracking status of the project based on updates from the project managers and provided real-time insights on new vulnerabilities and threats to the team.
- Gathering real-time data and information for management review.
-Acted as Point-of-Contact for the team.
Created reports and evaluated external email attachments/links.
-Utilized SentinelOne, Falcon, FireEye, Dell SecureWorks, FortiGate for monitoring and
support.
-Monitored AWS accounts and provided weekly reports.
-Generated Malware/Phishing Analysis reports for Threat Intel.
-Analyzed EDR tool alerts and ensured SLAs were met.
-Monitored and closed alerts from Endpoints, IDS, IPS & Firewalls.
-Prepared reports and evaluated external email attachments/links using ProofPoint.
-Provided resolutions and steps to avoid future occurrences.
-Identified root cause of malware infections and provided reports for mitigation.
-Conducted IOCs on a daily basis and updated clients accordingly.
-Tracked applications/processes triggering infections using Carbon Black.
-Provided Incident Response (IR) support for actionable incidents.
-Published daily, weekly, and monthly reports to teams and clients.
-Managed incidents and closed them according to SLAs with resolutions.
-Facilitating data security through blacklisting & whitelisting approaches for allowing & blocking access to check spoofs, phishes, and malware.
-Investigating intrusion and hacking incidents, collecting incident responses.
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