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Mehdi Zarouali, Administrative Assistant

Mehdi Zarouali

Administrative Assistant·ministry of health

Qatar

Bachelor's degree, economics and management

Work experience

Total years of experience: 7 years, 4 months

Administrative Assistant

August 2024 - Present

ministry of health

Casablanca, Morocco

August 2024 - Present

• Scheduling patient appointments and managing calendars
• Handling patient inquiries and providing information
• Maintaining and updating patient records

Company industry:
Medical & Healthcare Equipment
Job role:
Administration

Teller

September 2022 - December 2023

SOCIETE GENERAL BANK

Casablanca, Morocco

September 2022 - December 2023

Recording transactions, which involves logging checks and preparing transaction reports
Counting and packaging currency
Reconciling cash drawers
Opening new accounts and helping with loan applications
Exchanging foreign currency
Promoting the bank’s products and services

Company industry:
Banking
Job role:
Banking

Teller

June 2021 - July 2022

Gulf Exchange

Doha, Qatar

June 2021 - July 2022

Dealing with Customer,
Money Transaction Service

Company industry:
Banking
Job role:
Banking

customer service representative

October 2019 - August 2020

Banque populaire

Casablanca, Morocco

October 2019 - August 2020

Answer costumer's question.
Resolve customer complaints
Elevate Complaints to Management
Inform customer of deals and promotions

Company industry:
Banking
Job role:
Customer Service and Call Center

Money Transfer Agent

September 2018 - September 2019

Wafa Cash

Casablanca, Morocco

September 2018 - September 2019

Money transfer services
Sell products and services
Fulfill customer needs
Administrative tasks

Company industry:
Banking
Job role:
Customer Service and Call Center

Insurance Agent

May 2017 - April 2018

SAHAM INSURANCE

Casablanca, Morocco

May 2017 - April 2018

Company industry:
Insurance & TPA
Job role:
Administration

Education

FSJES AINSEBAA

September 2013

September 2013

Bachelor's degree, economics and management

Morocco

Skills

Communication Skills
Expert
Communication Skills
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Adaptability
Expert
Adaptability
Expert
Teamwork
Expert
Teamwork
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
BANKING
Intermediate
BANKING
Intermediate
COMMUNICATION SKILLS
Intermediate
COMMUNICATION SKILLS
Intermediate
LANGUAGES
Expert
LANGUAGES
Expert
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
TEAMWORK
Beginner
TEAMWORK
Beginner
TELEPHONE SKILLS
Intermediate
TELEPHONE SKILLS
Intermediate
VAT RETURNS
Beginner
VAT RETURNS
Beginner
WELL ORGANIZED
Expert
WELL ORGANIZED
Expert

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Certifications
C1 advanced English