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Mehdi Zarouali, Administrative Assistant

Mehdi Zarouali

Administrative Assistant·ministry of health

Qatar

Bachelor's degree, economics and management

Work experience

Total years of experience: 7 years, 5 months

Administrative Assistant

August 2024 - Present

ministry of health

Casablanca, Morocco

August 2024 - Present

• Scheduling patient appointments and managing calendars
• Handling patient inquiries and providing information
• Maintaining and updating patient records

Company industry:
Medical & Healthcare Equipment
Job role:
Administration

Teller

September 2022 - December 2023

SOCIETE GENERAL BANK

Casablanca, Morocco

September 2022 - December 2023

Recording transactions, which involves logging checks and preparing transaction reports
Counting and packaging currency
Reconciling cash drawers
Opening new accounts and helping with loan applications
Exchanging foreign currency
Promoting the bank’s products and services

Company industry:
Banking
Job role:
Banking

Teller

June 2021 - July 2022

Gulf Exchange

Doha, Qatar

June 2021 - July 2022

Dealing with Customer,
Money Transaction Service

Company industry:
Banking
Job role:
Banking

customer service representative

October 2019 - August 2020

Banque populaire

Casablanca, Morocco

October 2019 - August 2020

Answer costumer's question.
Resolve customer complaints
Elevate Complaints to Management
Inform customer of deals and promotions

Company industry:
Banking
Job role:
Customer Service and Call Center

Money Transfer Agent

September 2018 - September 2019

Wafa Cash

Casablanca, Morocco

September 2018 - September 2019

Money transfer services
Sell products and services
Fulfill customer needs
Administrative tasks

Company industry:
Banking
Job role:
Customer Service and Call Center

Insurance Agent

May 2017 - April 2018

SAHAM INSURANCE

Casablanca, Morocco

May 2017 - April 2018

Company industry:
Insurance & TPA
Job role:
Administration

Education

FSJES AINSEBAA

September 2013

September 2013

Bachelor's degree, economics and management

Morocco

Skills

Communication Skills

Expert

Microsoft Office

Expert

Adaptability

Expert

Teamwork

Expert

Customer Service Skills

Expert

BANKING

Intermediate

COMMUNICATION SKILLS

Intermediate

LANGUAGES

Expert

MICROSOFT EXCEL

Intermediate

MICROSOFT POWERPOINT

Intermediate

MICROSOFT WORD

Intermediate

TEAMWORK

Beginner

TELEPHONE SKILLS

Intermediate

VAT RETURNS

Beginner

WELL ORGANIZED

Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Training and Certifications

Certifications
C1 advanced English
Apr 2025