Mehek Firdouse, Associate Technical Analyst

Mehek Firdouse

Associate Technical Analyst

Computacenter

Location
India - Bengaluru
Education
Bachelor's degree, Electronics And Communication Engineering
Experience
1 years, 9 Months

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Work Experience

Total years of experience :1 years, 9 Months

Associate Technical Analyst at Computacenter
  • India - Bengaluru
  • My current job since August 2022

Associate Technical Analyst, skilled in troubleshooting hardware and software issues, managing and maintaining customer and user accounts, and collaborating with other departments to resolve complex issues. Worked on different domains such as Active Directory, Windows server Administrations, Monitoring the servers. Responded promptly to user requests for assistance with IT-related issues.
I have effectively prioritized and executed concurrent tasks independently

Education

Bachelor's degree, Electronics And Communication Engineering
  • at Visvesvaraya Technological University
  • May 2022

Specialties & Skills

Customer Support
Active Directory
Windows Server Administration
Troubleshooting
Programming (c, python)
Windows Server
Active Directory
Customer Service & Collaboration
Wintel Administration
Embedded systems and IOT
Technical Support
Technical Troubleshooting
cloud computing
Data Analysis
Project Management
Interpersonal / Verbal Communication
Problem Solving

Languages

English
Expert
Hindi
Native Speaker

Hobbies

  • Cycling