Strategy and Operations
Ista International General Trading Company
Total years of experience :19 years, 10 Months
• Directly overseeing all business activities and support functions for a Trading company specializing in Agro-products, Processed food products, Oil & Gas, and Chemicals, ensuring optimal performance and efficiency.
• Spearheading cross-functional teams to seamlessly execute operations in alignment with UAE best practices, driving organizational success.
• Developing and implementing comprehensive Sales Strategies & Operations, leveraging advanced marketing and purchase methodologies to achieve business objectives.
• Successfully handling the submission, following-up, and processing of work and business visas, ensuring timely completion Overseeing the renewal of business licenses, official approvals, and permits to maintain regulatory compliance and prevent violations.
• Developing and managing monthly P&L reports, MIS sheets, and a sales dashboard, enabling data-driven decision-making and fostering business growth.
• Ensuring strict adherence to legal contracts, international trade agreements, and banking regulations, maintaining ethical and legal standards.
• Driving process improvements aligned with KPIs and performance appraisals, continuously enhancing operational efficiency and effectiveness.
• Successfully managed all non-academic operations for a KG-12 school with over 2700 students across three education boards, CIE, CBSE, and CISCE, achieving seamless functionality and efficiency.
• Managed a diverse team of 200 sub-contract vendor staff across various support functions and non-academic departments, fostering a culture of accountability and excellence.
• Facilitated weekly Inter-Department Meetings to optimize communication flow, enhancing efficiency and collaboration across departments.
• Provided valuable counseling to students and parents on university choices and coordinated with educational institutions globally for career guidance, resulting in informed decisions and successful transitions.
• Played a crucial role in creating engaging content for communications from different departments within the school, fostering effective stakeholder engagement among students, faculty, and staff.
• Collaborated with the school principal and board of trustees to oversee data collection activities and provided insightful reporting, facilitating informed decision-making and strategic planning.
• Executed strategic changes in manufacturing processes, employing advanced methodologies to streamline sales channels for a Men’s Fashionwear company, resulting in enhanced efficiency and profitability.
• Guided the successful establishment of 3 in-house retail outlets through strategic planning and meticulous execution, expanding the company's market reach and presence.
• Applied advanced strategic management principles to oversee production, purchase, finance, sales, facilities, maintenance, and staffing, optimizing operational processes and driving organizational growth.
Key Accomplishments:
• Achieved a 20% increase in manufacturing efficiency through the implementation of lean manufacturing principles and optimization of production processes.
• Expanded sales channels successfully, leading to a 30% increase in revenue from exports and stockists within the first six months of implementation.
• Led the establishment of 3 in-house retail outlets, contributing to a 40% growth in retail sales and enhancing brand visibility and presence in the market.
• Reduced production costs by 15% through effective procurement strategies and negotiation with suppliers.
• Streamlined inventory management processes, resulting in a 20% reduction in excess inventory and improved turnover rates.
• Established partnerships with key stakeholders such as malls, exporters, and fashion houses, resulting in a 35% increase in distribution channels and market reach.
• Achieved efficient production and sales operations at the Bakery, ensuring timely delivery of food products to institutional canteens and over 40 cafes, resulting in increased customer satisfaction and revenue.
• Enhanced customer satisfaction and vendor relationships by actively interacting with them to understand their requirements and providing customized products, leading to improved business partnerships and loyalty.
• Successfully conducted sit-downs with clientele to offer tailored products for various requirements, resulting in a higher level of customer engagement and retention.
• Strategically managed equipment and crockery ordering processes and planned production workflows, optimizing resource allocation and enhancing production efficiency.
• Efficiently managed employee staffing, including duty rosters, shift allocation, and leave management, ensuring adequate staffing levels and smooth operations at all times.
• Successfully liaised with local authorities for licensing and regulatory compliance, ensuring adherence to legal requirements and maintaining operational integrity.
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