Network Engineer
Limrahsoft IT Solutions
Total years of experience :5 years, 3 Months
• Monitored and managed tickets queue by prioritizing tasks
• Racking/stacking and decommissioning of servers, Switches, CAT 5e, 6a and Single/Multi mode cable
• Troubleshooting the network issues using problem reporting, collecting info, analysing and problem resolution.
• Implemented Inter-VLAN Routing, STP and VTP
• Experience in troubleshooting layer 2 issues-Vlans, Trunks, Ether channels, STP
• Implementing security policies using ACL and Port security, Port channelling
• Implemented LAN security using DHCP snooping, Dynamic ARP and ARP poisoning
• Constructed protocols for port-security to prevent any unauthorized access to the network
• Dealt with monitoring and Packet sniffing tools like Wire-shark
• Implemented EIGRP, OSPF, HSRP, VRRP, ACLs on routing devices and resolved network performance issues accordingly
• Established and maintain IPsec-based connectivity with external vendors
• Implemented Security policies on Cisco ASA using ASDM
• Experience of implementing SNMP on various devices, allowing for network management
www.forward-it.co.uk
•Utilized a CRM daily to track and work desktop support tickets such as hardware repairs, installing software, and maintained user permissions, and answered user’s questions.
•Maintenance/access in Active Directory, IP phone configurations, and re-imaging laptops.
•Created and maintained the IT major incident and outage report.
•Responsible in preparing the audio / visual for all-hands and executive meetings.
•Assigned, configured, and maintained the IP and conference phones.
•Planned and coordinator successful