Mehroz Khan Khan

• Conducted daily walkthroughs of the entire Data Center facility, ensuring the functionality of electro-mechanical equipment and promptly addressing critical and minor alarms.

• Maintained a comprehensive daily checklist to verify that all equipment parameters and set points were in idle position, enhancing operational efficiency.

• Prepared detailed weekly and monthly technical documentation reports, contributing to improved data accuracy and compliance.

• Monitored all critical electro-mechanical equipment using advanced BMS and SCADA systems, ensuring optimal performance and reliability.

• Established and maintained appropriate temperature and humidity levels for critical equipment, enhancing operational stability and equipment longevity.

Monitor and operate critical MEP (Mechanical, Electrical, Plumbing) systems
through BMS and SCADA.
Lead shift operations for Tier III hyperscale data center facilities.
Perform preventive, corrective, and predictive maintenance activities.
Execute MOP (Method of Procedure), SOP (Standard Operating Procedure), and
EOP (Emergency Operating Procedure).
Support load testing, switching operations, shutdown/startup activities, and
emergency response.
Maintain temperature, humidity, and operational reliability of critical infrastructure.
Coordinate with vendors and prepare technical and incident reports.

• Collaborated with the Data Center Design Team to enhance overall design processes, integrating feedback from site activities to drive continuous improvement.

• Led the successful installation of Hot & Cold Aisle containments across multiple data center projects, optimizing airflow and energy efficiency.

• Managed the seamless relocation of data center operations, ensuring minimal downtime and disruption to services.

• Conducted thorough reviews of total power requirements for IT and cooling loads, verifying specifications and capacity for electrical power from utilities, generators, and transformers.

• Leveraged engineering expertise to implement best practices, contributing to enhanced operational reliability and efficiency within the data center environment.

Performed facility operations and maintenance for STC Tier III/IV data centers.
Executed SOPs, MOPs, preventive maintenance, and vendor-supervised activities.
Supported monitoring and troubleshooting of critical power and cooling systems.

• Experienced Tier IV Data Center Facility Management Operations Specialist with a strong focus on optimizing data center performance.
• Skilled in designing Heating, Ventilation, and Air Conditioning (HVAC) systems to ensure efficient climate control.
• Proficient in conducting heat load calculations to maintain optimal operating conditions.
• In-depth knowledge of electrical and mechanical systems, including transformers, generators, chillers, and AHUs.
• Familiar with Computer Room Air Handlers (CRAH), Fan Coil Units (FCU), chilled water pumps, fuel systems, and remote terminal units.
• Expertise in heat exchangers, DCP systems, and fire safety systems to enhance operational reliability.
• Competent in Supervisory Control and Data Acquisition (SCADA) systems for effective monitoring and control.

• Oversaw MEP systems in a high-profile facility management project with Farnek Services, ensuring optimal performance and compliance with industry standards.

• Collaborated with cross-functional teams to streamline operations and enhance system efficiencies.

• Conducted regular inspections and maintenance of mechanical, electrical, and plumbing systems, reducing downtime and improving reliability.

• Implemented preventive maintenance strategies that contributed to a significant reduction in operational costs.

• Developed and maintained comprehensive documentation for MEP systems, facilitating effective communication and knowledge transfer.

• Leveraged technical expertise to troubleshoot complex issues, ensuring minimal disruption to facility operations.

• Prepared detailed reports and analyses to support decision-making and strategic planning for facility improvements.

Managed operation and maintenance activities for data rooms and technical facilities
across Dubai Parks & Resorts.
Supervised HVAC, electrical, and MEP (Mechanical, Electrical, Plumbing) systems to
ensure operational reliability.
Conducted preventive and corrective maintenance activities for facility equipment and
infrastructure.
Coordinated with subcontractors and maintenance teams for fault rectification and
scheduled activities.
Maintained service reports, operational records, and compliance with safety procedures
and standards.

• Monitoring & Operations:

• Oversee and optimize data center systems and infrastructure, ensuring reliability in power, cooling, fire suppression, and security.

• Guarantee 24/7 operational uptime by swiftly addressing alerts and system failures, enhancing overall service reliability.

• Accurately track and report critical environmental parameters, including temperature and humidity, to maintain optimal conditions.

• Infrastructure Support:

• Expertly operate and maintain essential electrical and mechanical systems, such as UPS, generators, PDUs, chillers, and CRAC/CRAH units, ensuring peak performance.

• Conduct routine inspections and preventative maintenance on critical systems, reducing downtime and enhancing operational efficiency.

Managed daily operations and maintenance of data center and MSC (Main
Switching Center) facilities.
Performed preventive and corrective maintenance activities according to OEM
standards and operational procedures.
Monitored critical electrical and HVAC systems to ensure uninterrupted facility
operations.
Executed troubleshooting activities and responded to infrastructure alarms and
incidents.
Coordinated with vendors and technical teams during maintenance and
operational activities