Mejojen Ferrer

• Directed global full-cycle recruitment for APAC and European markets, managing 300-600 virtual interviews per
month and maintaining a 95% requisition fill rate.
• Developed and executed strategic sourcing initiatives via LinkedIn Recruiter, ZipRecruiter, Indeed, Pracuj.pl,
Rocker Jobs, OnlineJobs.ph, and social networks, building a talent pipeline of 1, 500+ candidates.
• Maintained compliance with international employment laws while ensuring a high-quality candidate experience
across all stages of recruitment.
• Coordinated interviews, collected feedback, and streamlined communication between candidates and hiring
stakeholders, improving time-to-hire efficiency by 20%.
• Built strategic partnerships with jewelry schools and industry associations, enhancing talent sourcing channels
and employer branding.
• Monitored and analyzed recruitment metrics, optimizing processes and continuously improving talent
acquisition outcomes.
• Stayed abreast of market trends, salary benchmarks, and best practices, ensuring competitive recruitment
strategies and attracting top-tier talent globally.

• Developed and implemented recruitment strategies and HR initiatives, attracting top talent while reducing
time-to-hire by 30%.
• Defined clear candidate evaluation, selection, and onboarding procedures, ensuring a smooth and compliant
hiring process.
• Fostered a positive organizational culture, implementing employee engagement programs that improved morale
and productivity by 15%.
• Ensured full compliance with labor laws and regulations, providing guidance to management on legal HR
matters.
• Developed and updated HR policies, procedures, and manuals, including the HR Manual and Office
Memorandum, streamlining operations across departments.
• Designed and executed training and development programs, enhancing employee skills and performance.
• Implemented performance appraisal systems and administered employee benefits, driving transparent
evaluation and communication processes.
• Maintained accurate HR records and generated regular HR metrics reports to support strategic decision-making.
• Oversaw day-to-day operations, ensuring 95% adherence to deliverables and coordinated weekly check-ins with
directors, finance officers, and project managers.
• Managed workplace safety measures and health & safety training, ensuring a safe and compliant environment.
• Enhanced employer branding by helping manage the LinkedIn page

• Developed and implemented HR strategies and initiatives aligned with overall business objectives, improving
organizational efficiency.
• Managed full-cycle talent acquisition, including recruitment, background checks, interviews, and onboarding of
qualified candidates.
• Collaborated with Operation Managers to define role requirements, competencies, and skill gaps, ensuring
optimal candidate-job alignment.
• Designed and executed learning and development programs, providing employees with internal growth
opportunities and enhancing retention by 10%.
• Partnered closely with the Korea Site HR Team to ensure compliance and alignment with local regulations and
organizational policies.
• Produced social media graphics for Facebook, Instagram, and LinkedIn to support recruitment campaigns and
strengthen employer branding.
• Monitored and optimized HR systems, processes, and procedures, contributing to continuous improvement
initiatives.

Assess potential candidates.
Assessed and sourced potential candidates, conducting phone interviews, digital assessments, and reference checks to ensure high-quality hires.
Authored and published internal and external company policies, maintaining compliance and operational consistency.
Built and nurtured strategic partnerships with hospitals, home care facilities, skilled nursing facilities, and recruitment agencies, strengthening recruitment pipelines.
Organized and coordinated full-cycle recruitment and onboarding, ensuring smooth integration of new hires and compliance with company standards.
Provided employee relations support and facilitated performance evaluations, contributing to a 12% increase in staff retention.
Assisted with payroll adjustments and HR inquiries, ensuring accurate and timely processing.
Supervised junior staff and managed manpower deployment, optimizing workforce efficiency.
Collaborated with case managers and healthcare professionals to deliver Recruitment Process Outsourcing (RPO) services, achieving high client satisfaction.
Served as the primary point of contact for new clients, monitoring progress and proactively resolving operational challenges.
Upsold and cross-sold services from Home Care, Care Facility, to Insurance offerings, contributing to revenue growth.
Managed Facebook and Instagram accounts and created visually appealing graphics and marketing content using Canva, boosting online engagement by 35%.

Managed scheduling and staffing for healthcare professionals, ensuring 100% coverage of open shifts across multiple facilities.
Conducted an average of 5 interviews daily and assisted with onboarding, ensuring compliance with Federal and State regulations.
Supported caregivers and client needs, resolving concerns promptly to maintain high client satisfaction.

Coordinated direct patient admissions and matched staff to client requirements, improving operational efficiency.
Prospected, qualified, and nurtured new and long-term client relationships, effectively expanding business opportunities.
Monitored client progress, proactively addressing challenges to maintain smooth service delivery.
Upsold and cross-sold services from Home Care, Care Facility, and Insurance offerings, contributing to revenue growth.
Managed Facebook account and designed visually appealing social media posts and marketing materials using Canva, enhancing brand visibility.

Managed end-to-end HR operations across 4 branches, overseeing 53 employees, including recruitment, onboarding, payroll, and employee relations.
Facilitated full-cycle recruitment: sourced candidates, conducted reference checks, and issued employment contracts, reducing time-to-hire by 20%.
Conducted employee orientations and maintained accurate records, ensuring compliance and smooth integration of new hires.
Produced monthly HR reports and maintained the employee database for data-driven workforce planning.
Investigated 15-20 employee grievances per month, resolving issues efficiently and fostering a positive work environment.
Traveled between branches to optimize manpower schedules, ensuring operational coverage and productivity.
Recommended and implemented employee motivation strategies aligned with company goals, improving staff engagement and retention.
Assisted with budget monitoring and bi-weekly payroll, ensuring accuracy and compliance with company policies.

• Streamlined administrative workflows, managing 60+ daily documents with 100% accuracy, enhancing
operational efficiency for the department.
• Coordinated meeting schedules and managed correspondence for the project sales team.
• Coordinated executive schedules, correspondence, and records, improving department productivity by 15%.
• Drafted and prepared official memoranda, letters, and reports, ensuring timely delivery of critical information.
• Managed financial transactions including Petty Cash requests and reimbursements, and facilitated office supply
procurement and warehouse withdrawals.
• Maintained accurate vacation leave schedules and personnel records, ensuring compliance with HR policies.
• Handled 100+ daily phone inquiries and screened 50+ visitors, providing professional front-office support and
improving stakeholder experience.

• Assisted in screening 500+ resumes and facilitated team-building activities for 60+ brokers.
• Coordinated meeting schedules and managed correspondence for the project sales team.