Mejojen Ferrer

• Led employee engagement initiatives by planning and executing internal activities, communication campaigns, and
feedback programs to enhance employee experience and workplace culture.
• Served as the primary point of contact for employees, providing HR and administrative support while ensuring effective
communication across departments.
• Supported the recruitment and onboarding cycle by coordinating interviews, screening CVs, preparing offer letters,
welcome letters, and contracts, and assisting new joiners throughout the onboarding process.
• Coordinated with Government Relations/PRO teams to schedule medical examinations, biometrics, visa-related
processes, and other onboarding requirements for employees.
• Maintained accurate HR databases and trackers, including employee records, Emirates ID, medical insurance,
onboarding status, and confidential documentation.
• Managed daily HR and administrative operations, ensuring efficient record keeping, documentation control, and smooth
office processes.
• Oversaw staff cafeteria operations, ensuring employee welfare and timely resolution of concerns.

• Led end-to-end recruitment for niche and hard-to-fill positions across global markets, including the US, Poland, India, and the
Philippines.
• Partnered with leadership teams to support hiring plans, workforce needs, and recruitment operations.
• Managed and mentored a team of recruiters, overseeing end-to-end recruitment activities, driving hiring efficiency, and ensuring
alignment with organizational workforce objectives.

• Managed HR operations, recruitment coordination, onboarding, and employee documentation.
• Oversaw daily operational processes and coordinated closely with directors and project managers to maintain service delivery
standards.
• Assisted in updating HR manuals, office memorandums, and company procedures.
• Implemented process improvements that enhanced operational efficiency and team coordination.

• Led full-cycle recruitment including sourcing, screening, interviews, background checks, and onboarding support.
• Collaborated with operations managers to identify staffing needs and improve candidate-role alignment.
• Supported employer branding initiatives through recruitment marketing and social media campaigns.
• Coordinated with regional HR teams to ensure compliance with local HR practices and regulations.

• Managed staffing coordination, onboarding, scheduling, and employee support for healthcare professionals across multiple
accounts.
• Streamlined recruitment and onboarding workflows through digital assessments, phone screenings, and reference checks.
• Maintained employee records, compliance documentation, payroll adjustments, and HR inquiries with high accuracy.
• Contributed to client retention and business growth through relationship management and operational support.

• Managed HR operations for four branches and
• 50+ employees, including recruitment, payroll, onboarding, and employee relations.
• Improved recruitment turnaround through efficient full-cycle hiring coordination.
• Handled employee concerns and grievance resolution to support a positive workplace culture.
• Managed office administration, payroll coordination, and operational documentation.

• Improved operational efficiency by streamlining administrative workflows and accurately managing 60+ daily documents.
• Increased department productivity by 15% through effective calendar management, meeting coordination, and executive support.
• Ensured timely delivery of critical information by drafting official memoranda, reports, and business correspondence.
• Delivered efficient front-office support by handling 100+ daily inquiries and managing visitor screening professionally.

• Assisted in screening 500+ resumes and facilitated team-building activities for 60+ brokers.
• Coordinated meeting schedules and managed correspondence for the project sales team.