أماني الماجري

🔹 Acted as a key communication bridge between Iranian and Dubai teams, translating and interpreting to ensure mutual understanding.
🔹 Managed all internal and external communications — emails, calls, and correspondence — with teams, suppliers, clients, logistics providers, and government entities.
🔹 Recorded all transaction details (inventory, shipments, customs, and financials) accurately in ERP/logistics software.
🔹 Led supplier sourcing and purchasing, negotiating favorable terms to achieve cost efficiency and continuous supply.

Played apivotal role in achieving ISO 9001 certification by developing standardized HRprocesses; ensured zero non-conformities
during annual audits.

Initiated HR and administrative strategies, aligning initiatives with organizational goals topromote long-term success.
Redesigned employee onboardingprogram with updated training manuals and mentorship initiatives, decreasing new hire
attrition within thefirst six months by 15% and increasingjob satisfaction.
Fostered apositive, collaborative workplace culture by implementing employee engagement and relationsprograms.
Led the onboarding of over 200 new employees within ayear, ensuring smooth integration and boostingproductivity.
Designed optimizedfiling systemfor of ice to maximize ef iciency.

Streamlined HR operations, managing absences, leaves, contracts, andjob of ers.
Collaborated with management to enhance administrative and commercial processes.
Drafted high-quality correspondence, summaries, and other documentation withprecision.
Implemented an organizedfiling and archiving systemfor ef icient document retrieval.

• Human Resources Management (absences, leaves, contracts, Job offers)
• Respond to all internal and external requests relating to ongoing files Collaboration
with the manager in the execution of administrative and commercial tasks
• Supervise the organization of the office
• Management of staff and management planning and travel organization
• Filing and archiving of files
• Writing of letters, summaries or various documents writing website content

• Inspect all checks, bonds, money orders, savings withdrawals and so forth to
determine their negotiability.
• Cross-sell bank services, explaining such matters as the various types of accounts
and certificates, interest, and compounding rates.
• Answer telephone and assist customers and employees in a professional, prompt,
and courteous manner.

Evaluatedfinancial instruments (checks, bonds, etc.) with 100% accuracy, ensuring seamless negotiability.
Expertly cross-sold bank services by articulating diverse account options and competitive interest rates.
Provided exceptional customer service, resolving client and colleague inquiries withprofessionalism and ef iciency.

Delivered exceptional customer service, resolving inquiries and demonstratingproductfeatures to drive sales.
Utilized negotiation and commercial awareness to securepartnerships and boost revenue growth.