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Melania  Sonio, HR & OFFICE ADMIN / PRO

Melania Sonio

HR & OFFICE ADMIN / PRO·XYLEM

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 15 years, 9 months

HR & OFFICE ADMIN / PRO

November 2024 - Present

XYLEM

Dubai, United Arab Emirates

November 2024 - Present

HR and Office Administration / PRO
XYLEM Water Solution - JAFZA Jebel Ali, Dubai 04 Nov.
- 31 Dec. 2024 Part-time
01 Jan. - 31 Dec. 2025 Contractual
➢ HR / PRO: Attends’ meeting and inquiries associated with JAFZA/ DP World/
MOHRE (with 3rd party) as required in relations with employees and for the company
as per bellow:
o In boarding: Visa Application and Processing (Jafza Freezone and UAE Private -
MOHRE for AUH & DXB and relation with the 3rd party agencies). Assisting
interns and new employees’ introduction.
o New Visa Application - Inside / Outside Employee, Golden Visa and Renewals
o Visa Cancellation - Employee Exit, EOS / Gratuity and Visa Cancelation.
o Certificate Preparation - Employment, Salary, Bank Transfer Certificates,
NOC and others letters
o Company Trade Licenses Renewal - Freezone and Mainland
o Employee’s Medical Insurance - Application, additional and Cancellation
o Document keeper: Company and Employees personal files. Pay Slip, Medical
Insurances (family members)
o JAFZA PORTALS - Handling the portal (Visa, Trade Licenses, Company
Insurances, Lease Contract, WPS and other related with the Business)
o Company Closure and Cancellation, documentation and information.
➢ ADMINISTRATION
o Executive Support for their document signatures and stamps
o Flight, Hotel Bookings and Travel inquiry / Company Gatherings and
Celebration
o Portal Online Application and supervision such as;
▪ DCC portal - Dubai Chamber of Commerce
▪ PAFC portal - for All Jafza Entry Pass
o Supervise: Manpower and support employees. Office assistance, Drivers and
Security Guards in related with maintaining the office and whole facility.
o Meeting Rooms - Assist employees as per request (assistance from the office
boys, food orders for clients, catering and assuring all are clean and well assist)
➢ Purchasing Request and Finance Assistance
o Utility Bills Payment and others
o Dealing with the Suppliers. Request Quotation, Purchasing Request, Receiving
and filing Tax Invoices and forwarding to Finance.
➢ Receptionist - Day to day work in related with front desk, telephone inquiries,
quotation and contacts, visitors and clients. Courier receiving and delivery request.
Applying Visitor’s Entry pass, and other documentation requested with all the related
transaction.

Company industry:
Water & Waste Water Treatment
Job role:
Manufacturing

Executive Secretary

June 2024 - Present

Disc Tech FZ

Sharjah, United Arab Emirates

June 2024 - Present

As per CV

Company industry:
Industrial Production
Job role:
Administration

Executive Secretary

November 2018 - April 2023

Outloud Media FZ / PG Integrated FZ

Dubai, United Arab Emirates

November 2018 - April 2023

Reporting to Managing Directors / Company Owner / CEO
o Secretarial and Administration Officer and HR Generalist
- DMCC & TECOM (Licensing, Establishment Cards, Company Trade License Visa processing, Insurances and etc.)
o Accounting / Finance management and other job as per required
- Quotation, LPO / PO's, Invoicing, Petty Cash, Payables', Receivables', Accounts, Zoho books, Statement, Monitoring, and updates of company expenses and for Audit Support and VAT Filing. And Yearly AUDIT REPORTS for two (2) companies

Company industry:
Advertising
Job role:
Administration

Executive Secretary

June 2014 - September 2018

Drive Dentsu FZ - DMC

Dubai, United Arab Emirates

June 2014 - September 2018

o Executive Assistant to Regional Executive Officers / Directors & PA to the CEO
o Regional Office Administration / HR
Company Directors and significant visitor from Regional Offices
Travel Bookings and Schedules
Coordinating Regional Management Meeting
Daily office activities with a confidentiality & manner
Regional Visa processing, Hotel Bookings and Flight Arrangement
o Work in a high standard, good conduct, and ethics
And continues performing other works as per below if necessary.

Company industry:
Advertising
Job role:
Administration

P.A. cum Receptionist (++)

April 2012 - June 2014

Drive Dentsu FZ LLC

Abu Dhabi, United Arab Emirates

April 2012 - June 2014

o Keep all schedules, appointments and meeting of GM, and reminders
o Ensuring all calls answered accurately, politely and transferred to
designated recipients or extensions
o Recording employees daily attendance
o Preparation for Business Meetings
 Assisting Production Manager as per concerns
o Purchasing items / products as per required
o Searching for Suppliers for a designated project
o Request Quotations
o Preparing LPO / PO
o Receiving Invoices
o Delivering finished production / items to client
 Assisting Finance Department (Dubai Office)
o Handling Petty Cash and manages expenses of the Company, for
Internal purposes and external if necessary
o Entrusted by Paying Cheques or Cash direct to Suppliers or Depositing
to Bank.
o Preparing Statement of Disbursements, Reimbursement of expenses,
Travel Expenses preparation and submitting to Finance Department
o Bringing Invoices directly to Client if needed
 Performing HR and Administration Works
o Filing all Abu Dhabi Employees personal and confidential documents
o Organizing Confidential files of the GM and Company such as the
Clients, Suppliers and Employee Contracts / Agreements.
o Monitoring and preparing Employee's Leaves, Office Request and
Documents request such as; Salary Cert., NOC and Employment Cert.
o Preparing GM Business Trip / Travel Schedules applications.
o As well employees Business Trip, then filed for company records
o Hotel Arrangements / Booking
o Travel / Flight Bookings arrangements
o Preparation of Visa application documents for incoming employee in Abu
Dhabi, then to provide to AD Media Zone Authority - Twofour54
o PRO Jobs: Going out and processing new/renewal Visas of employee
and other government transactions related with the company such as
Business Licenses and business relations to Government Services,
communicating to Abu Dhabi Media Zone Authority - Twofour54
o Company Supports and assisting the team as needed
Melania Collantes Sonio -
acol

Company industry:
Advertising
Job role:
Secretarial

Documents Controller

May 2009 - November 2009

Philippine Overseas Labour Office and OWWA - Philippine Embassy

Abu Dhabi, United Arab Emirates

May 2009 - November 2009

Company industry:
Public Administration
Job role:
Administration

Team Leader / Supervisor - Wholesale Dept.

August 2006 - September 2008

Puregold Price Club Inc.

Philippines

August 2006 - September 2008

Food and Non-Food Dept.
Puregold Price Club Inc. Leading Hypermarket in Phils., Manila, Philippines
o Handling wholesale dept. and staff with well respectful personality to
everyone
o Assisting supervisors in each operation (non-food and food dept.)
o As Team leader be the best to provide Excellent Customer Service
new/regular and all clients
o Accepts, prepare customers' orders in fast accurate manner by the help
of each products merchandiser.
o Receive customer's orders thru phone calls - local and international.
o Preparing items Price Quotation and Negotiates Discount, then relay
GM for approval.
o Entertain and give knowledgeable information to new and recent
members of Puregold Exclusive Card Holder
o Provide members with details of new promotions and benefits
o Prepare and provide membership cards
o Filing documents and updating encoding customer's personal
information
o Checking, Processing and Releasing Reward to Clients (ex. Appliances
/ Groceries) as per their point's equivalent.
o Ensures Wholesale department is managed efficiently as a team leader
(be a good example to all)
o Prepare daily reports to Supervisor and weekly reports to Store General
Manager/s.
o Marketing products involves with the promos in the field within the
assigned area and recruiting new members
o Promotes and endorse the company's special offers “Puregold
Hypermarket”
o And explain benefits of having discounted price for all products for the
members
o Doing the daily operations of wholesale with professionalism.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

St. John Bosco Computer College

January 2002

January 2002

Bachelor's degree, Computer Science

Philippines

Skills

Team Leadership
Expert
Team Leadership
Expert
Company Secretarial
Expert
Company Secretarial
Expert
Administration
Expert
Administration
Expert
Human Resources
Expert
Human Resources
Expert
Microsoft tools
Expert
Microsoft tools
Expert
Administration
Intermediate
Administration
Intermediate
Marketing
Intermediate
Marketing
Intermediate
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
INTERNATIONAL SALES
Expert
INTERNATIONAL SALES
Expert
Microsoft Office: Word/Excel/Powerpoint/Outlook/Publisher
Expert
Microsoft Office: Word/Excel/Powerpoint/Outlook/Publisher
Expert
Office Administration
Expert
Office Administration
Expert
Problem Solving
Expert
Problem Solving
Expert
Operation
Expert
Operation
Expert
Team Leadership
Expert
Team Leadership
Expert
Company Secretarial
Expert
Company Secretarial
Expert
Human Resources
Expert
Human Resources
Expert
Microsoft tools
Expert
Microsoft tools
Expert

Languages

English

Expert