ميلاني Fermin

Responsible for the developing, maintaining and managing ISO documentations/ procedure
(IMS) and other related activities.
 Acts as document controller/coordinator within IRM.
 Ensure that services delivery meets or exceeds quality assurance.
 Represent management in ISO audits across the company's operations and related
interactions to ensure compliance with both regulatory and client requirements.
 Conducts internal audits after completing the internal auditor course in a periodic basis.
 Smoothly manage a response to Invitation to Tenders (ITT) or Request for Proposals'(RFP)
issued by purchasing authorities
 Ensures that the solution proposed is complete and appropriate and results in the best
proposal possible.
 Maintains the personnel database and all employee records and files. Assists in informing new
employees of human resource policies and programs as needed.
 Assume responsibility for establishing and maintaining professional working relations with
applicants, visitors, callers, and business professionals.
 Assist the Head of Operations in the preparation of HR related procedure and
documentations.

Provide high-level administrative support by conducting research, preparing statistical
reports, handling information requests, and performing clerical functions
 Responsible in the processing of documents/reports relative to personnel actions other
administrative/general clerical jobs.
 Responsible in conducting examination to applicants during hiring process whether it may
be written or actual and acts as secretary during deliberation board.
 Oversees the operation of Timekeeping and in charge of the Attendance Management
System for all employees.
 Assist in the design, development and delivery of strategic and operation HR services of
the organisation
 Assist in carrying out staff audits, identify gaps and propose staffing levels for the
organisation
 Implement HR policies, practices, and procedures, and ensure compliance with legal laws
and/or regulations as regards recruitment
 Assist in the drafting of job advertisements for vacant jobs, screening applications,
shortlisting and interviewing and selecting candidates
 Assist in reviewing departmental recruitment requests to ensure all recruitment are
conducted against the organisation’s staff establishment
 Maintain an up to date and accurate staff records and filing system

Insert customer and account data by inputting text based and numerical information from
source documents within time limits
 Compile, verify accuracy and sort information according to priorities to prepare source
data for computer entry
 Review data for deficiencies or errors, correct any incompatibilities if possible and check
output
 Apply data program techniques and procedures
 Generate reports, store completed work in designated locations and perform backup
operations