Melanie Mercado, Secretary Office Clerk/ Client Relations

Melanie Mercado

Secretary Office Clerk/ Client Relations

3S MIDDLE EAST

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Etudes secondaires ou équivalent, COMPUTER SECRETARIAL
Expérience
11 years, 0 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :11 years, 0 Mois

Secretary Office Clerk/ Client Relations à 3S MIDDLE EAST
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis octobre 2018

administrative task, PRO services, business set up, Sustainbility contract,

Administrative Assistant à Yahh Popular Art Trading LLC
  • Émirats Arabes Unis
  • décembre 2016 à septembre 2017

 Maintains basic knowledge of the association policies and procedures.
 Manage the daily/ weekly/monthly agenda and arrange new meetings and appointments.
 Develop and maintain a filing system.
 Prepare and disseminate correspondence.
 Assist in preparing and administering office accounts and records.
 Enters updates and retrieves information stored in files and database.
 Maintains confidential information.
 Handle customer service issues, or by identifying problems or concerned customers.
 Coordinating in participating events and exhibitions.

Front Office Supervisor à Al Diar Sawa Hotel Apartments
  • Émirats Arabes Unis - Abu Dhabi
  • avril 2014 à juin 2016

 Manage front desk tasks and duties.
 Ensure high level of liaison between the front office and all other departments.
 Adhere to company credit policies to ensure that all revenue expected will be received.
 Maintain and updates Guest’s Profile and marketing database as laid down in the Front Office procedures.

Beverage Attendant à Kingsgate Hotel
  • Émirats Arabes Unis - Abu Dhabi
  • novembre 2011 à février 2014

 Balanced all miscellaneous charges.
 Comply with all systems and procedures set by the Front Office In-charge/ General Manager.
 Performed front desk duties in the absence of Front Office In-Charge.
 Assisting reservations department for bookings and enquiries.
 Proper handling over of petty cash and unfinished tasks/ or information.

Éducation

Etudes secondaires ou équivalent, COMPUTER SECRETARIAL
  • à Colegio De Dagupan , Pangasinan
  • janvier 1999

Specialties & Skills

Microsoft Excel
Microsoft PowerPoint
MS Office tools
Administrative Duties
Customer Focus
COMMUNICATION SKILLS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
EXHIBITIONS
GESTIÓN DE ARCHIVOS
MEETING FACILITATION
MICROSOFT OFFICE
POLICY ANALYSIS

Langues

Anglais
Expert
Filipino
Langue Maternelle

Loisirs

  • driving
  • online classes